Shopify Email

Shopify Email

Reviews (2,115)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
    1.5K
  • 17% of ratings are 4 stars
    361
  • 5% of ratings are 3 stars
    105
  • 3% of ratings are 2 stars
    55
  • 5% of ratings are 1 stars
    112
What merchants think

Feedback submitted

Merchants praise this app for its user-friendly interface and seamless Shopify integration, which simplifies creating email campaigns using existing data. They appreciate the cost-effectiveness, especially the free email sends, and the customization options that allow for unique branding. Built-in analytics and automation features are also highlighted, helping to increase engagement and conversions, thus positively impacting business growth.

November 18, 2022

DO NOT INSTALL if you have multilingual site. After installing you will lose abandoned cart email you had before installation. This app shouldn't be able to be installed on multilingual setups. Is there even a way to get my previous multilingual automation emails back?

Saarni - Gentlemen's Boutique
Finland
About 1 hour using the app
Shopify replied December 30, 2022

Hi, there. Thank you for leaving a review for Shopify Email. I'm sorry to hear about this situation you've experienced. When setting up email automatics within Shopify Email, enabling the automation for abandoned carts will override the email notification that would have been created in 'settings > notifications'. There is a prompt mentioning this before agreeing to set up the automation. The email template available to you once opted into the Shopify Email automation can be edited, but will only be sent in the language in which you write the email's content. I recommend that you reach out to our Live Team (https://bit.ly/2AWw5VA) so they can look into reverting back to your previous notification set up so you can use the emails that you were previously. -Imogen, Shopify Support

January 3, 2022

As much money as Shopify earns, they could have spent some time developing an actual quality email app...

Donald Trump Store
United States
4 minutes using the app
Shopify replied January 13, 2022

Hey, there. Thank you for taking the time and sharing this feedback with us. We'd be happy to pass any suggestions or feature requests along to our development team, please let us know by visiting the Shopify Help Center (https://bit.ly/3cJkx8V). Cheers! -Elias, Shopify Support

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