Shopify Email , 1,387 reviews

Overall rating
4.4
Counts per rating level
  • 66% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, cost-effectiveness, and seamless integration with their stores. They find the customizable email templates and mass emailing feature particularly useful. The app's analytics, product insert, and review features are also valued for optimizing email lists and catching errors. The ability to link email activity with sales provides valuable business insights.

September 13, 2020

Great Service I just wish it would show up in regular emails instead of the Promotions tab. I can not wait for the other email templates to come out!

Shitz4Brainz
United States
12 months using the app
November 25, 2020

I have used many other apps that get the job done but they can be confusing. I really enjoy the simplicity of this one.

Arikah's Boutique
United States
12 months using the app
November 20, 2020

I liked the email, but it was going to be great to be able to mention the customers name in the subject

minilet
Egypt
12 months using the app
September 15, 2020

created promotional emails. Easy to use. Wish i could resend campaigns again. I like how it is so easy to use and now i don't need mailchimp!

Mila&Such
United States
11 months using the app
July 23, 2020

Sent out first email last week. Love the integration to my store and how I can pull in my products, content, etc directly to my email. Please add automated email capability. I want to send email to new email subscribers, new customers, tagged customers, etc.

Twitch Fish
United States
11 months using the app
November 12, 2022

I was a little confused at first but it's easy to use. I love that Shopify has this options. Makes it a lot easier for me :)

Dream On
United States
10 months using the app
November 25, 2020

Nice app, and sent out a successful email with it, although the lack of the ability to customize the template to keep the email on-brand will keep me from using it. The ability to add own CSS and markup would make it perfect.

Climbing Shed
United States
10 months using the app
Edited November 7, 2020

It is free & easy to use. I wish it had more templates to choose from, it has nice templates but it did not fit my needs.

Crafted.by.Santos
United States
10 months using the app
April 6, 2023

Great App! The only issue is that emails are not listed/filtered by their 'Send Date'. Therefore, one must look through each email in order to find an email for a particular send date to make revisions. Just recently the emails were listed by the 'send date' which made it easy to instantly find a particular email, but in the past few weeks, it changed back to random listing by the latest email worked on. Other than that, the app is easy to use, looks great and customer response is excellent.

Movie Buffs Forever
United States
10 months using the app
Shopify replied April 16, 2023

Thank you so much for writing your review and I am glad to hear that you've found Shopify Email easy to use and a useful tool for communicating with customers. We also appreciate your feedback about the send date and I will be sure to pass your comments onto our development team. -Victor, Shopify Support

September 7, 2020

Easy to use, it helps that there are some templates available to use!! I would definitely recommend this app!

Runway 7-13
United States
10 months using the app