Reviews (2,224)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting business growth through enhanced engagement and conversions. They appreciate its cost-effectiveness, scalability, and seamless integration with Shopify stores. Features like customizable templates, dynamic fields, built-in analytics, and email automation are standout benefits. The user-friendly interface and reliable performance make it a preferred choice, with effective support aiding in optimization.

September 25, 2020

Overall it's fine, but I wish we could resend to non-openers, more easily segment lists, a-b test, more automations, etc. I'm sure these features are coming but I'm really missing them with Shopify Email as compared to dedicated email management systems.

age hams
United States
About 3 years using the app
Edited December 5, 2020

Great to have. I like the photos allowed in the mail. I would like to know more about it. I plan to get further assistance on other products.

SandraBurchette.com
United States
3 months using the app
Edited May 4, 2020

This app works great for sending email campaigns and news newsletters. It's not for creating email automations. Would be much better if it has marketing campaign automation that will send email every time a new customer added to a customer group instead of sending it manually. Despite of it, unbeatable value for money. Highly recommend

Baby Food Feeder
Spain
3 months using the app
Shopify replied April 27, 2020

Hey there!

Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. We love hearing from our Merchants! I'm going to send you an email to open up the lines of communication and see what I can do for you.

Amy l Shopify

November 24, 2020

Functional emailer for your domain. When you have tens of thousands of customers, you'll want a dedicated service like Klaviyo. Until then, templates and filters and exports are easily found. Expect this end of the platform to evolve with a feature-rich dashboard.

Wake and Lake Lifestyles
United States
About 3 years using the app
September 7, 2020

It is so good to have the app integrated with Shopify instead of having an outsourced app. Highly recommend the switch, email templates are a bit basic but assume this will get better over time.

Mylk Bar Vegan Sweets
Australia
3 months using the app
October 9, 2020

I use this app to send emails to my subscribers of my new offerings on the store... and so far its served my purpose.

Firaana Online
Singapore
3 months using the app
November 12, 2020

Good app, very clear one! I do love the templates you can use for setting up an email. It simple but for now all i need

Lifelabb
Netherlands
3 months using the app
January 10, 2021

Muy buena, pero siento que le falta tener un poco más de libertad en ña creación, pero agradable su sistema.

IPUMEDIA
Mexico
About 3 years using the app
April 1, 2021

It was very easy to use as it is quite a basic layout. I need to play with it a bit more to see what else it is capable of doing.

Missy's Sweet Soy Candles
Australia
About 3 years using the app
May 1, 2021

I use this app to make simple and effective marketing for my store! I would love for there to be more creative templates but for the most part, you can edit the templates already provided to fit your store!

Soultimacy
United States
3 months using the app