Reviews (2,038)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration. They value its cost-effectiveness, customization options, and built-in analytics, which enhance email campaign effectiveness. Features like email automation and support for large volumes are also praised for saving time and boosting sales, improving engagement and conversions efficiently.

September 1, 2021

really happy shopify made this app so i do not need to pay extra for mailchimp or klaviyo, thank you

wellingtonbrands
United States
About 2 months using the app
Shopify replied September 13, 2021

Hey, there. Thank you for taking the time and sharing this great review! We are so happy to hear that Shopify Email is benefiting your shop and business. Thanks again! -Marty, Shopify Support

April 29, 2021

great app for start up and beginners. Really impressed and will recommend this to everyone as it does all the work in the email for you.

Pretty Hot Thingz
South Africa
About 2 months using the app
December 17, 2020

Super easy to use and it can read the discount code you create and provide a template with it for most holidays. However, it could be better if it can create with coding or cooperate with Stripo email that offers thousands of beautiful templates for you to integrate with main email sender service tool.

Bonsenkitchen
United States
Over 1 year using the app
November 22, 2021

This app is awesome because it's FREE!!! All of those other email apps are crazy, crazy expensive. Thanks Shopify!

california-creative-admin
United States
About 2 months using the app
Shopify replied November 24, 2021

Hi, there. Thank you so much for taking the time to share this great review, we are so happy to hear our application is helping your shop. Please feel free to reach out to us anytime should you have any questions, we are always happy to support our merchants. Thanks again! -Marty, Shopify Support

October 20, 2020

is super easy to work with. Love every bit of it. Is kind of the same as other apps. So Do me a favor and download it for me.

shopenlasnubes
United States
About 2 months using the app
January 23, 2021

estoy empezando a usar esta app. Es muy facil de usar ademas de que las plantillas de prueba son muy eficientes gracias

Chris Don Style
United States
About 2 months using the app
September 1, 2020

I love how easy is it to use. Simply format. Simple to learn on your own. I my favorite thing is how it easily and automatically links with products in my store. What I don't like is the limited functions like I can't copy and paste small pics or emojis in the body of the text. It doesn't have the bells and whistles of expensive paid ecommerce email marketing apps, but the ease of it is valuable to me.

KOI Gourmet Skincare
United States
Over 1 year using the app
January 19, 2022

I find this app super helpful, and its handy to have an e-mail campaign app that I don't have to navigate away from my website to use. It's quite basic but that's really all I need and I can't fault its set up. It's intuitive to use and pretty straight forward. However, I would love the ability to set a default colour palette so that my e-mails match my website and so I don't have to change the templates manually. It would make using the app a lot quicker and more convenient. It'd also be great to be able to set a default font. Overall, very happy with this app - I would give it five stars if not for the suggestion outlined above.

Crow & Pebble
United Kingdom
Over 1 year using the app
Shopify replied January 22, 2022

Thank you for getting in touch and for letting us know how you've found Shopify Email! I'm glad to hear that it's been helpful and easy to use, and of good use to your business.

In terms of your suggestion re: a default colour palette and font, I can see why this would be a useful feature to make use of. I will pass your comments onto our app development team for their consideration. -Victor, Shopify Support

December 3, 2020

I really like this app it makes email marketing so much easier and so much more efficient! 5 out of 5 stars!

Subzero Sublimations
United States
About 2 months using the app
March 7, 2021

I used this app to help me send a really quick email marketing campaign. I seems to be working out perfectly.

Telea Dawn Studio
United States
About 2 months using the app