Reviews (2,038)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration. They value its cost-effectiveness, customization options, and built-in analytics, which enhance email campaign effectiveness. Features like email automation and support for large volumes are also praised for saving time and boosting sales, improving engagement and conversions efficiently.

April 3, 2021

Its a great app with great templates , definitely would recommend this to anyone starting out. thank you for making it so easy

La Lueur Home Decor
South Africa
About 2 months using the app
January 27, 2021

Perfect way to attract our customers back to us. I would recommend everyone to use this feature of shopify so as to boost sales

Tweed Mart
United States
About 2 months using the app
November 26, 2020

I can't send due to an upper limit error even though I haven't sent 5 messages It cannot be used as it is, so please support it.

NIDO
Japan
Over 3 years using the app
Shopify replied December 7, 2020

Hey there,

Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us.

At the moment, the Shopify Email app has a limit of 5 email campaigns per week. This resets every 7 days at 12:00 pm UTC. You can learn more about this limit here: https://bit.ly/36Uv9i2

I'm really sorry to hear of the struggles you were facing. I would love to talk to you further and better understand the issues you were facing, to see what we can do on our end to help. I will send you an email privately, in order to open up that line of communication!

Best,
Charlotte | Shopify Support

January 12, 2021

I used this app to send an important advise to some of our customers, what I didn't find how to do it or if there is a way to send personalized emails.

Doggeat
Mexico
Over 1 year using the app
March 18, 2024

Gute Idee aber technisch ein Debakel, permanent wechselt die App von alleine die Spracheinstellung "Deutsch - Englisch" hin und her.... nicht brauchbar.

My Sweet Homely
Germany
5 days using the app
December 14, 2020

I used it to make some emails for my marketing and it was really easy and straightforward to use. it allowed me to customise everything from the logo of the email to the product images that i put in

trulites.com
United Kingdom
About 2 months using the app
September 14, 2023

quick and easy help guide, fast and simple, customer support is available 24/7. thank you jai

TheAwakenedKings
United States
About 2 months using the app
September 2, 2020

Easy to use and really helpful. However it could have more templates or the possibility of some changes made by us.

Exquisite Portuguese Wines
United Kingdom
Over 1 year using the app
October 1, 2020

Love the template ideas, the editing is a little hard but once you get it its not bad. The typing is a little difficult but im patient.

KChauntay
United States
Over 1 year using the app
March 18, 2021

App is easy to use and I use it regularly to send promotional emails to subscribers. It would be nice if I could change store details (like additional tag line) or footer (like able to include additional links for delivery/shipping ). But overall very happy to have this app. Thank you.

Grocery Bin
Canada
Over 1 year using the app