Reviews (2,262)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, enhancing marketing by boosting engagement and conversions. It features user-friendly tools like customizable templates and automation, easing routine communications. The built-in analytics and smooth performance are also highlighted, with robust support noted, especially when switching from platforms like Mailchimp or Klaviyo. The free tier is valued for providing substantial email marketing tools while keeping costs low.

Edited January 13, 2021

I like this Shopify email. Had been tested with the first email to prospects today. Hope we can use.

Highfive Electronic
China
9 months using the app
September 18, 2020

Good is not the word! Excellent!! Very well done, Shopify!

I enjoyed the clean design, adequate number of features, and good stylistic solutions. There's always a field for development, but what you did, is awesome!

I love you more and more!

RUSLAN GUMENNYY
France
9 months using the app
May 5, 2021

my subscribers loved it! and i like how it is easy for me to edit it, as a individual owner and operator.

Purple Aurora Coffee Roastery
Philippines
9 months using the app
April 15, 2020

Similar to other review Installed it on 4 different stores and have followed the just met with the same message "Shopify email will be available soon". Why announce that it's released to everyone if it's not?

Gladiator Fitness
Australia
9 months using the app
Shopify replied April 17, 2020

Hey there!

Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. Its feedback like this that helps us to improve! I'm going to send you an email to open up the lines of communication and see what I can do for you.

Amy l Shopify

May 2, 2021

It was very easy to design a quick email. But there weren't many options to choose from so it felt very limiting in options.

annmariekahn
United States
9 months using the app
March 14, 2021

Very good app but recently the mail stops sending at just 15%. The funny part is the money wwas charged already.

Bas Mall
Nigeria
8 months using the app
Edited January 7, 2021

I use this app to send emails to our customers, and most of them love it. Why I give 4, it's because I would be excellent if I could select to send to all customers outside my country.. now I can only choose between my country or all countries including my own.

DesignWerket
Sweden
8 months using the app
November 28, 2020

I used it to send emails. It is very user friendly. I did look at a video about it, but that is because i wasn’t sure what to expect. Good Experience and I would recommend this app. 4 stars and not five? I sent about 31 emails and I have about 3 left before they start charging. Meh...

Bare Strandz
United States
8 months using the app
Edited September 7, 2020

Très simple d’utilisation, campagne à peine envoyé, les commandes arrivent déjà avec un gros panier moyen

Happy Body Coach
France
8 months using the app
July 8, 2020

Not sure if I'm using the app wrong, but it only imports 690 of the 2200 people on the customer list, despite stating that there is no limitation on the number of subscribers.

Alpine Princess
Slovenia
8 months using the app
Shopify replied July 20, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. The app should allow you to email all of the customers who have subscribed to your email list. I'm going to follow up with you with an email to open up the lines of communication here so I can help you further here.

Claire l Shopify