Reviews (2,039)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration. They value its cost-effectiveness, customization options, and built-in analytics, which enhance email campaign effectiveness. Features like email automation and support for large volumes are also praised for saving time and boosting sales, improving engagement and conversions efficiently.

May 8, 2021

I used this app to help market an event. I liked the familiarity of it. It would be nice if you had more choices for fonts.

eastsidehype.com
United States
About 1 year using the app
October 3, 2020

Very Useful and very easy to use. It saved me a lot of time and I have managed to send the emails I want to my customers.

OFFICIAL P.M
United Kingdom
About 1 month using the app
Edited September 10, 2020

i just find it so convenient and for a novice like me, it helps a lot in keeping on track with email updates ect

The little world of wood
Netherlands
12 months using the app
July 30, 2020

shopify needs a lot of work to make this email app same par as usual Shopify quality we used to......

Woodstone
United States
About 2 years using the app
Shopify replied August 26, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.

Claire l Shopify

January 25, 2021

Easy to set up an email, can select who it goes to, and supports mobile and desktop email campaigns!

BoatShopCanada
Canada
About 1 month using the app
Edited April 23, 2020

Thank you for enabling me to use the APP.
I begin to do the first tests, hopefully everything is fine.

Ordi.to Accessori
Italy
About 1 month using the app
Shopify replied April 23, 2020

Hey there!

Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. I'm going to send you an email to open up the lines of communication and see what I can do for you.

Amy l Shopify

February 19, 2021

App is good, Working perfectly for me, but need more attractive email templates. Currently very few templates are availabe. Expecting better templates as per recent trends

AromaTreasures.com
India
About 2 years using the app
Shopify replied February 24, 2021

Hey there,

Claire here from Shopify. Thank you for taking the time to share your review with us. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store and pass your feedback onto our developer team.

Claire l Shopify

October 1, 2020

First of all, hats off to you guys for seeing the need for shop owners having mass email capabilities. I like the templates and how they automatically sync to my shop's colors and that the product images are all there. I'd like to see this app be more robust though. I've been using and still have a ConvertKit subscription. I'm use to a few more bells and whistles, like the ability to add the tag that personalizes each email with the customer's name, the ability to segment my subscriber list easily and tailor my content to my customer's preferences, etc. The app is off to a great start. It just needs more enhancing.

The Natural Skincare Queen
United States
About 2 years using the app
Shopify replied October 2, 2020

Hey there,

Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us! Our team is consistently working to improve the app and add functionality to suit our merchants needs. I think the features you have mentioned are really great suggestions. I'm going to follow up with you over email to open up the lines of communication, and so I can provide your feedback to my team

Best,
Charlotte | Shopify Support

December 20, 2022

We must be able to add/create/use our custom HTML email template or we must be able to use our Shopify Notification based email templates.

I hope, an update will come soon about this.

Any other things are awesome.

WittyAi Shop
United Kingdom
12 months using the app
September 13, 2020

Great Service I just wish it would show up in regular emails instead of the Promotions tab. I can not wait for the other email templates to come out!

Shitz4Brainz
United States
12 months using the app