Reviews (2,338)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, enhancing email campaign management and performance tracking. It offers cost-effective solutions with user-friendly design tools, customizable templates, and dynamic fields. Built-in analytics, automation capabilities, and integration with Shopify Forms and Shopify Flow help personalize customer interactions and automate processes. Merchants also praise the straightforward setup, reliable performance, and responsive support team.

April 6, 2021

super simple !! great for beginners. great features for custom emails!! upgrading to shopify has been the best decision for my small business, you really get the whole package

sanocosmetics
United Kingdom
4 months using the app
March 21, 2021

I'm really quite impressed. I think the templates could be better, and I wish I had more control over things like image size and footer font justification, etc. I think it's a great tool for beginner e-mail marketing!

Creative Imaging Services
United States
4 months using the app
April 27, 2023

nice app. Shopify created this app years ago but still it is good. Thankyou so much. App is good for collect emails

StyleScap
India
4 months using the app
August 30, 2021

Easy, free, and beautiful email campaign builder. I love how it's connected to our store's products and details off the bat. Rating is 4 stars only because there's essentially zero automation available.

Sabersmyth
United States
About 3 years using the app
Shopify replied September 2, 2021

Hey, there. Thank you for taking the time and sharing this great review! We can see how being able to automate Shopify emails further for your campaigns would be a useful feature. We would be happy to share this with our developers for potential updates in the future. Thanks again! -Marty, Shopify Support

January 22, 2021

Its very easy to use, has most of the things I need to send an Email. But, I would love to have more template options.

Luciana's Kitchen
United States
About 3 years using the app
November 7, 2020

Ho usato questa app per sponsorizzare il mio negozio di abbigliamento molto facile da usare e molto intuitiva grazie per aver messo 2500 mail gratuite

Miss - K
Italy
4 months using the app
March 15, 2024

I like where this is heading and really hope they continue to build it our more. It reminds me of a middling MailChimp before they got overly complicated. I could gripe about some things missing or granularity or limitations but overall it's grown enough to be useful, but needs to continue looking at its contemporaries for continued iterations and workflows.

As of this writing we've been using it as our main email campaign tool for about 6-8 months.

The Secret Chocolatier
United States
September 25, 2020

Overall it's fine, but I wish we could resend to non-openers, more easily segment lists, a-b test, more automations, etc. I'm sure these features are coming but I'm really missing them with Shopify Email as compared to dedicated email management systems.

age hams
United States
About 3 years using the app
Edited December 5, 2020

Great to have. I like the photos allowed in the mail. I would like to know more about it. I plan to get further assistance on other products.

SandraBurchette.com
United States
3 months using the app
Edited May 4, 2020

This app works great for sending email campaigns and news newsletters. It's not for creating email automations. Would be much better if it has marketing campaign automation that will send email every time a new customer added to a customer group instead of sending it manually. Despite of it, unbeatable value for money. Highly recommend

Baby Food Feeder
Spain
3 months using the app
Shopify replied April 27, 2020

Hey there!

Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. We love hearing from our Merchants! I'm going to send you an email to open up the lines of communication and see what I can do for you.

Amy l Shopify