Reviews (2,068)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it ideal for those with minimal technical skills. They value the customizable email templates and the free tier that allows up to 10,000 emails per month. The built-in analytics are also a highlight, helping track and optimize email campaign effectiveness. It's especially beneficial for solo entrepreneurs and beginners in email marketing.

November 22, 2024

Application simple d'utilisation par contre les exemples de Template ne sont pas forcément toutes traduites s'est dommage.

lady-dares
France
September 2, 2020

Being able to write emails out to customers right from my dashboard is great. I do wish there were more features included in the composition of the emails,, similar to what MailerLite offers.

Takodana Trader
United States
About 4 years using the app
September 2, 2020

Me pareció muy sencilla la aplicación, pero creo que puede mejorar con respecto a dar mayores alternativas para editar tamaños de espacios, mayor variedad de fuentes, entre otras cosas.

Sueños de Lavanda
Peru
Almost 4 years using the app
September 29, 2022

Great app! Suggested additions based on what other apps offer that would put it at 5*: * Email multiple segments at once * Add custom data fields * Email customers based on the collection that they purchase from without doing a bunch of work arounds * Search and select segments in the search bar when choosing which collection to send to / sort the drop down list of segments by A-Z rather than the order in which they're created * See individual recipients' email receipt/open history

JNJ Apparel Campus
United States
Almost 4 years using the app
Shopify replied October 10, 2022

I'm delighted to hear that you've enjoyed using Shopify Email and we appreciate you taking the time to write your review and provide us with your suggestions on how the app can be improved. I'll be sure to pass your feedback onto our development team for review. -Victor

November 20, 2023

Love it! Would be nice to have an email list validator to clean up our list. Or a theme template to ask if people still want to be on the list. Basically a way to clean the email list for better deliverability. Thank you!

GARÇON
Canada
Over 3 years using the app
Edited October 12, 2020

After recovering from procrastination & overwhelm from too many concurrent projects I had fun working on this. I wish there was a go back key though as I pressed the delete in error and had to redo.
Maybe there is one that I've overlooked. Thank you.

Holistic Gemstone Jewelry
Canada
Over 3 years using the app
November 2, 2020

I found it easy to setup. My one problem I encounter was finding my preview email in my inbox or junk mail. Could you send me a link to get assistance.

Low price accessories & electronics | Cost you Less
Canada
Over 3 years using the app
August 30, 2021

Easy, free, and beautiful email campaign builder. I love how it's connected to our store's products and details off the bat. Rating is 4 stars only because there's essentially zero automation available.

Sabersmyth
United States
About 3 years using the app
Shopify replied September 2, 2021

Hey, there. Thank you for taking the time and sharing this great review! We can see how being able to automate Shopify emails further for your campaigns would be a useful feature. We would be happy to share this with our developers for potential updates in the future. Thanks again! -Marty, Shopify Support

January 22, 2021

Its very easy to use, has most of the things I need to send an Email. But, I would love to have more template options.

Luciana's Kitchen
United States
About 3 years using the app
September 25, 2020

Overall it's fine, but I wish we could resend to non-openers, more easily segment lists, a-b test, more automations, etc. I'm sure these features are coming but I'm really missing them with Shopify Email as compared to dedicated email management systems.

age hams
United States
About 3 years using the app