Reviews (2,225)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting business growth through enhanced engagement and conversions. They appreciate its cost-effectiveness, scalability, and seamless integration with Shopify stores. Features like customizable templates, dynamic fields, built-in analytics, and email automation are standout benefits. The user-friendly interface and reliable performance make it a preferred choice, with effective support aiding in optimization.

Edited April 5, 2021

Très pratique, facile et efficace. Je peux envoyer mes Emails de promotions à mes clients en un rien de temps. Hyper simple, un gain de temps pour moi énorme.

M-EGVA
France
2 months using the app
January 12, 2023

I like the app, but I don't care much for the templates. They seem to be out of date. Also, how do I update my business physical address.

Angel Creations Boutique
United States
Almost 2 years using the app
Shopify replied February 27, 2023

Hey there. Thanks so much for taking the time and sharing this feedback with us. We’re always looking to evolve our templates, and will be sure to pass your feedback to our development team.

As for updating your business physical address, this pulls from your store’s business settings. Check out the steps to update that here: https://help.shopify.com/en/manual/intro-to-shopify/initial-setup/setup-business-settings#set-or-change-your-business-address

Thanks! - Clare, Shopify Email

November 7, 2020

All revved up and ready to go. Easy to customize and modify as you choose. A time saver without a doubt.

The Stay At Home Barista
United States
About 2 months using the app
September 14, 2020

App is great and easy to use! Will definitely be using it more but would be great to get more fonts and product grid customisations.

Shimmer Bazaar
Australia
Almost 2 years using the app
April 15, 2021

nice application. the only thing is it would be useful to show the actual discounted price of the products

Azienda Agricola Alba
Italy
Almost 2 years using the app
February 15, 2021

I used this app to send out new releases to subscribers. It worked great and easy to use. Just wish there were a few more templates to choose from.

Reli Brands
United States
Almost 2 years using the app
September 1, 2021

really happy shopify made this app so i do not need to pay extra for mailchimp or klaviyo, thank you

wellingtonbrands
United States
About 2 months using the app
Shopify replied September 13, 2021

Hey, there. Thank you for taking the time and sharing this great review! We are so happy to hear that Shopify Email is benefiting your shop and business. Thanks again! -Marty, Shopify Support

April 29, 2021

great app for start up and beginners. Really impressed and will recommend this to everyone as it does all the work in the email for you.

Pretty Hot Thingz
South Africa
About 2 months using the app
November 22, 2021

This app is awesome because it's FREE!!! All of those other email apps are crazy, crazy expensive. Thanks Shopify!

california-creative-admin
United States
About 2 months using the app
Shopify replied November 24, 2021

Hi, there. Thank you so much for taking the time to share this great review, we are so happy to hear our application is helping your shop. Please feel free to reach out to us anytime should you have any questions, we are always happy to support our merchants. Thanks again! -Marty, Shopify Support

October 20, 2020

is super easy to work with. Love every bit of it. Is kind of the same as other apps. So Do me a favor and download it for me.

shopenlasnubes
United States
About 2 months using the app