Reviews (2,041)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration. They value its cost-effectiveness, customization options, and built-in analytics, which enhance email campaign effectiveness. Features like email automation and support for large volumes are also praised for saving time and boosting sales, improving engagement and conversions efficiently.
Refine
-
By rating
Terrible, Says it is installed correctly but nothing but errors. It does not send any emails. The same thing is happening to me that you see with all the other bad reviews here. Garbage!
Thank you for taking the time and writing this review. We certainly appreciate how it can feel to discover issues using the app and we'd like to take a closer look into your account so that we can troubleshoot the situation together with you. Please visit our Help Center here: https://shopify.link/qLKl so that our live support team can further assist. Thanks! - Clare, Shopify Email
Easy to use, it helps that there are some templates available to use!! I would definitely recommend this app!
Great App! The only issue is that emails are not listed/filtered by their 'Send Date'. Therefore, one must look through each email in order to find an email for a particular send date to make revisions. Just recently the emails were listed by the 'send date' which made it easy to instantly find a particular email, but in the past few weeks, it changed back to random listing by the latest email worked on. Other than that, the app is easy to use, looks great and customer response is excellent.
Thank you so much for writing your review and I am glad to hear that you've found Shopify Email easy to use and a useful tool for communicating with customers. We also appreciate your feedback about the send date and I will be sure to pass your comments onto our development team. -Victor, Shopify Support
It is really basic. Does not offer proper statis. Does not allow to remail to unopened and very few templates.
Uso esta aplicacion excelente para hacer crecer las ventas y clientes de la tienda y en redes sociales
Thanks for integrating this into shopify. It's a great feature for simple bulk email needs. You really need to take away the min 100 character rule.
I love Shopify email! It's so much easier having everything in one place. I really like that the emails are already branded and I can focus on the content. Looking forward to seeing more templates!!
great with somethings not so great with other like being able to speak to someone when help is needed, or being charged for help with a paid website.
We love this app. It is very user friendly for they have template which you can customize. We are able to customize our emails and even see what the statistics are. We have sent emails for our prelauch and launch and will continue to use it for other occasions. And the great part is: every month you get 10.000 e-mails for free. For us as a starting business, it is enough. Can highly recommend this app.
love this just wish we can create and design emails from our mobile instead of on the desktop or laptop
Thank you for reaching out and writing your review, and I'm delighted to hear that you're enjoying the app! We appreciate you sharing your feedback with us here.
In terms of being able to design your email templates from your mobile device, I can certainly see why having this option would be beneficial. I will be sure to pass your comments onto our development team as we continue to build and develop the Shopify Email app. -Victor, Shopify Support