Reviews (2,225)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting business growth through enhanced engagement and conversions. They appreciate its cost-effectiveness, scalability, and seamless integration with Shopify stores. Features like customizable templates, dynamic fields, built-in analytics, and email automation are standout benefits. The user-friendly interface and reliable performance make it a preferred choice, with effective support aiding in optimization.

December 14, 2020

I used it to make some emails for my marketing and it was really easy and straightforward to use. it allowed me to customise everything from the logo of the email to the product images that i put in

trulites.com
United Kingdom
About 2 months using the app
September 14, 2023

quick and easy help guide, fast and simple, customer support is available 24/7. thank you jai

TheAwakenedKings
United States
About 2 months using the app
January 12, 2021

I used this app to send an important advise to some of our customers, what I didn't find how to do it or if there is a way to send personalized emails.

Doggeat
Mexico
Over 1 year using the app
December 6, 2021

Easy to setup and reasonable cost. A place to purchase premade templates to use and some automatic emailing would be nice.

Pudgey Keycaps
Australia
About 2 months using the app
Shopify replied December 13, 2021

Thank you for writing your review and I'm glad to hear that you've found the app useful thus far. There are some templates available within the Shopify Email app but I can appreciate the option to purchase more would be welcome, and I'll be sure to pass your comments onto our app development team. -Victor, Shopify Support

May 14, 2020

Excellent App. Probably the best free app you can use for email marketing. So easy to customize and send. I would definitely recommend Shopify email. Thank you

MRB STORE
Pakistan
About 2 months using the app
September 2, 2020

Easy to use and really helpful. However it could have more templates or the possibility of some changes made by us.

Exquisite Portuguese Wines
United Kingdom
Over 1 year using the app
October 1, 2020

Love the template ideas, the editing is a little hard but once you get it its not bad. The typing is a little difficult but im patient.

KChauntay
United States
Over 1 year using the app
March 18, 2021

App is easy to use and I use it regularly to send promotional emails to subscribers. It would be nice if I could change store details (like additional tag line) or footer (like able to include additional links for delivery/shipping ). But overall very happy to have this app. Thank you.

Grocery Bin
Canada
Over 1 year using the app
February 7, 2022

OK, so I am not using any app for Emailer Marketing (yet) and have been using Shopify's native basic Marketing Emailer Campaign option. Recently they have included the personalisation option so a store can mention Name, Area, Store etc as dynamic text. This has clearly not been tested properly by Shopify. When adding a comma after the name, the preview and final Emailer inserts a space before the comma. It kind of renders the personalisation option useless for me (unless you are OK to be seen as a brand that does not understand basic punctuation). See the examples of the output below for a subject line. Shopify Subject Output: Raj , how are you today? Required Subject Output: Raj, how are you today? Can someone fix this, or let me know how to fix it myself through code? I am using the Brooklyn theme. My store URL is www.sexybeast.in. From the non-responses to other comments I see, it looks like this is extremely low priority for the developers? Help, please.

Sexy Beast
India
Over 3 years using the app
Shopify replied February 22, 2022

Thank you for writing your review and for notifying us of this problem here. I have reached out to our development team for the Shopify Email app and they were able to confirm the issue you described on our end too. The team is now investigating and will look to resolve this issue in the near future.

Thanks again for taking the time to share this with us; your feedback is greatly appreciated. -Victor, Shopify Support

March 8, 2021

J'ai utilisé cette application pour faire la promotion de ma nouvelle collection. Je vais voir si ça porte c'est fruits.

NeedyMindSet™
France
About 3 years using the app