Reviews (2,041)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration. They value its cost-effectiveness, customization options, and built-in analytics, which enhance email campaign effectiveness. Features like email automation and support for large volumes are also praised for saving time and boosting sales, improving engagement and conversions efficiently.

October 20, 2020

I love that emails are now in one place. I cant wait to use them and the templates are a huge help. Cant wait for more

SUGAR LIPS LA
United States
9 months using the app
April 16, 2021

This was so much better than Automizely! I like Automizely for other things, but this has better options to choose who to send to. Easier to understand and use.

Auburn Cord Duesenberg Automobile Museum
United States
9 months using the app
July 11, 2020

I love this. I don't know why there aren't good reviews and more people trying this! It is SUPER EASY for beginners, FREE and it gets the job done! It is simple. Just how life should be :) peachmoonco.com

Peach Moon Co.
United States
26 days using the app
December 6, 2020

I really love this app! I do wish there was a limited option to send an email to ALL customers who have purchased!

Crafted By CJs
United States
9 months using the app
September 4, 2020

Very simple email formats, but works well enough. Allows quick marketing emails to be written on the fly.

Fitness Gorilla's
Australia
9 months using the app
January 25, 2021

Muito fácil de usar e intuitivo, eu fiz um e-mail marketing em questão de minutos, excelente ferramenta!!!

Flow Magazine
Brazil
25 days using the app
Edited February 14, 2021

I really like Shopify email and the fact that it is free and integrates easily. It is easy to use. My only two downfalls are (1) that I am limited in the amount of emails it allows me to send per week. I would like to send 3 emails per week to my subscribers, but I am unable to do so pending how I space them out. And (2) the email tends to take forever to load pictures, freezes up on me, etc. I have tried different browsers and experience the same results. I'm continuing to use it until I can find something a bit better to suit my needs.

BobbiJeanK: Baubles & Designs
United States
9 months using the app
May 22, 2020

Okay, I like wear they are trying to do but this is way too laggy. The aesthetics are nice and I like the starter templates, however if I’m uploading a photo to create the email, the image doesn’t upload. It’s not the image because other images would upload. Which makes it weirder right? I think there needs to be some major updates when it comes to email photo uploads. Other than that, the app is decent.

NeeshaValore Designs Shop
United States
9 months using the app
August 19, 2020

all the mails are going in junk, it pretty useless for us.
please try to do some thing with this.

Gemworldonline
Thailand
Over 1 year using the app
Shopify replied August 26, 2020

Hey there! Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with spam filters. You can find some great insight here as to how to increase the deliverability of your emails - https://bit.ly/314x9jQ

I am also going to send you an email to open up communication incase you have any other questions!

Claire - Shopify

November 30, 2020

This app seemed promising but right now it is too basic, too slow, and it lacks flexibility. Not recommended.

infograpify
United States
Over 1 year using the app
Shopify replied December 7, 2020

Hey there,

Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us. Our team is consistently working to improve the app and add functionality to suit our merchants needs. I'm going to follow up with you with an email, to open up the lines of communication here, so I can provide your feedback to my team.

Best,
Charlotte | Shopify Support