Reviews (2,225)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting business growth through enhanced engagement and conversions. They appreciate its cost-effectiveness, scalability, and seamless integration with Shopify stores. Features like customizable templates, dynamic fields, built-in analytics, and email automation are standout benefits. The user-friendly interface and reliable performance make it a preferred choice, with effective support aiding in optimization.

November 5, 2023

App continues to spin -- doesn't open.

KBanx Designs
United States
Almost 3 years using the app
Shopify replied November 7, 2023

Thank you for taking the time and writing this review. We certainly appreciate how it can feel to discover issues using the app and want to do what we can to isolate the problem you're experiencing. We took a look at your account and couldn't recreate the issue you're finding, but I've followed up with you via email to see if we can troubleshoot with you directly and help you get back up and running. - Clare, Shopify Email

January 12, 2023

Simple app that is fairly user-friendly, but is quite glitchy. It jumbles up letters while I am typing, and the screen sometimes gets stuck and I can't scroll down - have to reload the page.

Honest Toys
South Africa
About 3 years using the app
Shopify replied February 27, 2023

Thank you so much for sharing your feedback with us. This is something we would like to investigate further with you and attempt some troubleshooting steps. Please connect with us using this direct link: https://bit.ly/2AWw5VA. -Olivia, Shopify Support

October 24, 2022

muito acessível , estou ainda em fase inicial mas na verdade muito pratica pra meu negocio. gostando bastante

gabsmartstore
Portugal
Over 1 year using the app
September 24, 2021

An automated Thankyou email for new and repeat customers would be great to have with this. Newsletters are quick and easy to use.

Daisy Park
United Kingdom
Over 1 year using the app
Shopify replied September 28, 2021

Hey, there. Thank you for taking the time to share this great feedback with us! We can certainly see how an automated "Thank you" email for new and repeat customers would be a great feature. We'd be happy to share this idea with our developers for further consideration. Cheers! -Marty, Shopify Support

January 13, 2021

I used the app to help me create an email. I love it. It is easy to navigate and user friendly. I would recommend this to other businesses.

Artuso Pastry
United States
About 2 months using the app
Edited December 3, 2020

I sent my first Christmas gift guide email! Amazingto watch the response on the activity report within 5 minutes of sending it !! Thank you for this free app fantastic !!

madamsousouevents
Australia
About 2 months using the app
December 10, 2020

This was my first time using this service and it was super easy to use. Hoping for some great results.

Tink&Cookie.com
United States
About 2 months using the app
September 25, 2020

I like this. But I would looooooove to be able to add a collection preview. I would also like to be able to insert recipient name.

Los Colores de la Tierra
Guatemala
Over 1 year using the app
Edited September 11, 2020

3* because it works well, simple and quick but needs more templates to make it stand out and compete with the big apps for email marketing.
Hopefully this will come soon.

Expressive Shades
United Kingdom
Almost 3 years using the app
Shopify replied September 14, 2020

Hey there!

Amy here From Shopify. Thanks for taking the time to leave us this feedback! I would love to hear more about what you are looking for in a template so I can pass it along to my developers. I'll send you an email so we can open up communication!

Amy l Shopify

October 5, 2020

I was looking forward to using this app. However the 'automation' that Shopify has implemented around campaign success makes it unusable for me. They will not tell you the magic number they deem to high for unsubscribe rates before they will stop your campaign. My campaigns had >1% unsubscribe rates on a shop that wasn't even 4 months old and they told me I should do some maintenance on my subscriber list to avoid being blocked! All the work to build out a campaign and then see that it hasn't been delivered due to 'automation rules' is very frustrating. I will no longer be using this app.

Cap Shield
Canada
Almost 3 years using the app
Shopify replied October 7, 2020

Hey there,

Amy here from Shopify. I just wanted to take a minute and thank you for leaving us this valuable feedback. I can completely understand your frustration. Im going to follow up with you via email so I can gather all of your thoughts to ensure this goes directly to our developers.

Amy l Shopify