Reviews (2,338)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, enhancing email campaign management and performance tracking. It offers cost-effective solutions with user-friendly design tools, customizable templates, and dynamic fields. Built-in analytics, automation capabilities, and integration with Shopify Forms and Shopify Flow help personalize customer interactions and automate processes. Merchants also praise the straightforward setup, reliable performance, and responsive support team.

October 10, 2020

The Best and simplest! The Best and simplest! The Best and simplest! The Best and simplest! The Best and simplest!

Mjfitness Store
Greece
2 months using the app
April 16, 2020

I must confess i'm not happy with this. First of all i thought that Shopify was helping is during this covid period and in fact ... "Shopify Email is not available for your store yet." Hope that it will soon change and that shopify will really help us ...

Mademoiselle Grenade
France
Over 4 years using the app
Shopify replied April 17, 2020

Hey there!

Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. I'm sorry to hear that you are unhappy so far, I'm going to send you an email to open up the lines of communication and see what I can do for you.

Amy l Shopify

December 23, 2021

Awesome little email app. No frills but easy and quick to use for those little email notifications such as Christmas and Easter etc. Fully free of charge for under 2.5k emails per month, it is a must in our opinion for any Shopify small or building store.

Gifts Actually
Australia
2 months using the app
Shopify replied January 5, 2022

Hey, there. Thanks so much for taking the time and sharing this feedback with us! We're happy to hear that you're enjoying our app and we appreciate the recommendation for small or developing businesses. If you require any support with our app, feel free to get in touch with our Support team via the Shopify Help Center (https://bit.ly/3cJkx8V). Cheers! -Elias, Shopify Support

May 8, 2020

Excellent for an early stage! Continue your good job Shopify! And make this app even better!!! BETTER THAN OTHER EMAIL MARKETING PLATFORMS! Teach them who is the boss!

Zmatical
United States
2 months using the app
December 4, 2020

Using shopify email has helped my store reach more clients on drop/release dates exclusive to those subscribed to me.

TO THE GRAVE
United States
About 2 years using the app
November 9, 2020

received some subscribers to my new website - "uh, oh, what now? do I have to send each an email?" downloaded this app and sent off an email to my new subscribers with product previews in 5 minutes - most useful app I've downloaded on shopify.

randallkincaid
United States
2 months using the app
May 10, 2021

Extremely easy to use! I'm horrible at marketing emails but Shopify Email has made it so easy to send out emails.

vvixen.com
United States
2 months using the app
Edited September 10, 2020

So much easier than other email marketing websites! I also love how it is right in the shopify website, makes it very reliable. Perhaps some more options and customisation would be good. I would also love to have my website header (links and all) included in the email, just like the big brands do.

The Mon Collective
Australia
About 2 years using the app
August 31, 2020

I love that it easily lets me market to my subscribers for free. I can let me imagination and creativity run wild. I do wish they had a few more templates and a few more editing options but i imagine i can find a paid app for. YOu cant beat this for free.

Fine Gang Apparel
United States
2 months using the app
December 8, 2020

There should be more templates and ease of changing the template while creating the email campaign. Ease of use is great but could have more options to edit while making the email template

PoochMate
India
About 2 years using the app