Reviews (2,226)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting business growth through enhanced engagement and conversions. They appreciate its cost-effectiveness, scalability, and seamless integration with Shopify stores. Features like customizable templates, dynamic fields, built-in analytics, and email automation are standout benefits. The user-friendly interface and reliable performance make it a preferred choice, with effective support aiding in optimization.
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I love shopify it's easy to use and is going to make me rich. I appreciate the info provided to help me maximize my potential in the store.
Ok, wait. I'm TRYING to use this but it doesn't look like I can import my mailchimp email list?? And then, I have to send in SEGMENTS? Is this only for people who have > 1,000 subscribers? Super frustrating!!
Hey, there! Thanks for leaving a review. You can import your Mailchimp contact lists by following the steps here: https://bit.ly/3EznW7z, which will include whether or not they've opted in for email marketing. Additionally, you can absolutely use the app with over 1000 subscribers, but when emailing lists largest than this the system will send emails in batches to avoid the system being flagged as spam by your customers' email services. I trust that's helpful, but feel free to get in touch with our support team should you have any more questions. - Brie, Shopify Support
I like that it's free. When you are running a company all it does is cost you money so to save in some areas is great. It works great but it's not seamless. We can only send out about 900 emails at a time. For some reason we get a glitch every time if we try to send to all 4,000 subscribers. The emails could be fancier too. They are pretty boring but it still works fine.
LOVE the templates it provides as well as how its so easy to work with. 10/10 would recommend to everyone!!!!
I know it's free, but it doesn't fit my plans, and I'll keep looking for an app that works. Thank you for your free service
What is happening with Shopify Email? All test emails look horrible- they are either with extremely small text compared to what I set up, or some photos slip away from where it's supposed to stay, or some texts stick too close to other texts. I contacted their online support, but not very helpful. Very frustrating.
Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Shopify Email app. Could you please share a bit more information on what was advised to you? If you haven't done so already, I'd encourage you to follow up with us directly (https://bit.ly/2AWw5VA) for further investigation. - Blair, Shopify Support
I use this app to send out emails. The images are clear and sharp. I would love it if I were able to adjust the sizes of the images.
Very Useful and very easy to use. It saved me a lot of time and I have managed to send the emails I want to my customers.
shopify needs a lot of work to make this email app same par as usual Shopify quality we used to......
Hey there,
Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.
Claire l Shopify
Easy to set up an email, can select who it goes to, and supports mobile and desktop email campaigns!