Reviews (2,039)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration. They value its cost-effectiveness, customization options, and built-in analytics, which enhance email campaign effectiveness. Features like email automation and support for large volumes are also praised for saving time and boosting sales, improving engagement and conversions efficiently.

October 2, 2020

Super easy to navigate and create campaigns! So glad that Shopify came out with this app! My customers love the look of the emails!

Affordable Styles For You
United States
15 days using the app
November 5, 2020

Would like to see more features added, but overall have had a good experience. Easy to create professional looking emails and like to keep everything based in Shopify.

NorthWood Distributing
United States
5 months using the app
November 15, 2020

This is a great app. It allows e-mails to be built and sent to customers with ease. It even lets you send a test e-mail out and review the e-mail before it is sent.
It would be great however if the following features were added:
1. The ability to add hyperlinks in the text sections
2. Being able to add a single line separator instead of having to use multiple underscores
3. Having the capability to add multiple products in one line (instead of just one large product)
4. Having the font size scale down in the mobile to match the way it looks on a desktop.

RC-N-Go
United States
5 months using the app
February 19, 2021

I like the fact that you don't have to spend time to write copy and make creatives for the campaign, the templates are there you just have to make changes to them and you are good to go.

GK Publications
India
15 days using the app
February 20, 2021

This app helps with my drop shipping business and costumer service is very helpful. I appreciate how helpful they are.

Valencia's Luxe Boutique
United States
5 months using the app
September 28, 2020

I used this app to create my newsletters for my Shopify online store and it works great and it's really foolproof since it has instructions for each step. This is really great for beginners, highly recommend.

Qlean by RJ
Canada
15 days using the app
November 23, 2020

it's ok... shopify charges alot though makes it hard a business to succeed. If shopify cut down some costs it will be better thanks

Shenanigans Hairtique
United States
11 months using the app
Shopify replied November 24, 2020

Hey there!

Amy here from Shopify. I just wanted to take a minute to thank you for taking the time to leave us a review. Im going to send you an email to open up the lines of communication here so I can pass your thoughts on to my developers!

Amy l Shopify

September 21, 2023

We love the overall simplicity and useability of the native Shopify Email app. The sync from branding saves a bunch of time so you don't have to reconfigure that multiple times. 10,000 emails per month is plenty for us right now!

The only thing preventing me from giving this a 5 star is being forced to use the same email address as setup in the store. I know it's convenient since it is all synced from the main settings of the store, but if I can sync the branding and then change it why can't we sync the from address and change it if desired?

Apocalyptic Rations
United States
5 months using the app
Shopify replied September 26, 2023

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

February 1, 2022

Produkt einfügen funktioniert nicht. Habe alle Browser durchprobiert, kein Chance. Was ist da los?..

weinliebhaberin
Austria
11 months using the app
October 10, 2020

Really Like the ability to connect to the database from Shopify store, formatting is super simple, would like to see improvements such as adding collections, Social Icons that can be added to the footer and ability to add GIFS

BabyBento
Australia
5 months using the app