Reviews (2,383)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies creating and managing email campaigns. It integrates seamlessly with Shopify, allowing for personalized emails using customer data. The app is affordable, with a free tier ideal for small businesses, and offers customizable templates and essential automation features. Built-in analytics and supportive customer service further enhance its value, making it a solid choice for basic email marketing needs.

October 20, 2020

is super easy to work with. Love every bit of it. Is kind of the same as other apps. So Do me a favor and download it for me.

shopenlasnubes
United States
About 2 months using the app
January 23, 2021

estoy empezando a usar esta app. Es muy facil de usar ademas de que las plantillas de prueba son muy eficientes gracias

Chris Don Style
United States
About 2 months using the app
December 3, 2020

I really like this app it makes email marketing so much easier and so much more efficient! 5 out of 5 stars!

Subzero Sublimations
United States
About 2 months using the app
March 7, 2021

I used this app to help me send a really quick email marketing campaign. I seems to be working out perfectly.

Telea Dawn Studio
United States
About 2 months using the app
April 3, 2021

Its a great app with great templates , definitely would recommend this to anyone starting out. thank you for making it so easy

La Lueur Home Decor
South Africa
About 2 months using the app
January 27, 2021

Perfect way to attract our customers back to us. I would recommend everyone to use this feature of shopify so as to boost sales

Tweed Mart
United States
About 2 months using the app
November 2, 2020

I WOULD HAVE LIKED TO BE ABLE TO ADD SECTIONS IN THE TEMPLATE BUT OTHERWIS EIT WAS GREAT - VERY SIMPLE TO USE

Mama Bamboo
United Kingdom
Over 1 year using the app
December 17, 2020

Super easy to use and it can read the discount code you create and provide a template with it for most holidays. However, it could be better if it can create with coding or cooperate with Stripo email that offers thousands of beautiful templates for you to integrate with main email sender service tool.

Bonsenkitchen
United States
Over 1 year using the app
September 1, 2020

I love how easy is it to use. Simply format. Simple to learn on your own. I my favorite thing is how it easily and automatically links with products in my store. What I don't like is the limited functions like I can't copy and paste small pics or emojis in the body of the text. It doesn't have the bells and whistles of expensive paid ecommerce email marketing apps, but the ease of it is valuable to me.

KOI Gourmet Skincare
United States
Over 1 year using the app
November 26, 2020

I can't send due to an upper limit error even though I haven't sent 5 messages It cannot be used as it is, so please support it.

NIDO
Japan
Over 3 years using the app
Shopify replied December 7, 2020

Hey there,

Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us.

At the moment, the Shopify Email app has a limit of 5 email campaigns per week. This resets every 7 days at 12:00 pm UTC. You can learn more about this limit here: https://bit.ly/36Uv9i2

I'm really sorry to hear of the struggles you were facing. I would love to talk to you further and better understand the issues you were facing, to see what we can do on our end to help. I will send you an email privately, in order to open up that line of communication!

Best,
Charlotte | Shopify Support