Reviews (2,338)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, enhancing email campaign management and performance tracking. It offers cost-effective solutions with user-friendly design tools, customizable templates, and dynamic fields. Built-in analytics, automation capabilities, and integration with Shopify Forms and Shopify Flow help personalize customer interactions and automate processes. Merchants also praise the straightforward setup, reliable performance, and responsive support team.

June 28, 2023

I know it's free, but it doesn't fit my plans, and I'll keep looking for an app that works. Thank you for your free service

pandaonz
Canada
About 1 year using the app
September 28, 2020

I use this app to send out emails. The images are clear and sharp. I would love it if I were able to adjust the sizes of the images.

Go Fashions ink
United States
About 1 year using the app
October 13, 2023

What is happening with Shopify Email? All test emails look horrible- they are either with extremely small text compared to what I set up, or some photos slip away from where it's supposed to stay, or some texts stick too close to other texts. I contacted their online support, but not very helpful. Very frustrating.

EART-GUITAR
China
Over 2 years using the app
Shopify replied October 17, 2023

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Shopify Email app. Could you please share a bit more information on what was advised to you? If you haven't done so already, I'd encourage you to follow up with us directly (https://bit.ly/2AWw5VA) for further investigation. - Blair, Shopify Support

October 3, 2020

Very Useful and very easy to use. It saved me a lot of time and I have managed to send the emails I want to my customers.

OFFICIAL P.M
United Kingdom
About 1 month using the app
January 25, 2021

Easy to set up an email, can select who it goes to, and supports mobile and desktop email campaigns!

BoatShopCanada
Canada
About 1 month using the app
July 30, 2020

shopify needs a lot of work to make this email app same par as usual Shopify quality we used to......

Woodstone
United States
About 2 years using the app
Shopify replied August 26, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.

Claire l Shopify

May 8, 2021

I used this app to help market an event. I liked the familiarity of it. It would be nice if you had more choices for fonts.

eastsidehype.com
United States
About 1 year using the app
Edited April 23, 2020

Thank you for enabling me to use the APP.
I begin to do the first tests, hopefully everything is fine.

Ordi.to Accessori
Italy
About 1 month using the app
Shopify replied April 23, 2020

Hey there!

Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. I'm going to send you an email to open up the lines of communication and see what I can do for you.

Amy l Shopify

December 14, 2020

This app is a MUST HAVE! Periodt. By far the best platform for your business. I would highly recommend.

Spiked Beauty
United States
About 1 month using the app
Edited January 31, 2021

SHOPYFI Email ? J'utilise cet application pour jumelé mes contenus multimédia programmé mes mail et comparatif des meilleurs modèles mis en place, C'est juste un wahoo les développeurs des applis pour shopyfi reconnu sont fantastiques car ils offrent des expériences utilisateurs de qualité supérieure pour le bine être des internautes ok

https://gcm-boutique.myshopify.com/admin
Côte d’Ivoire
About 1 month using the app