Reviews (2,033)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration. They value its cost-effectiveness, customization options, and built-in analytics, which enhance email campaign effectiveness. Features like email automation and support for large volumes are also praised for saving time and boosting sales, improving engagement and conversions efficiently.

April 10, 2021

its good one from now...
the mails are grate and easy to add or delete things
ita all i test from now

GameS
Spain
About 1 month using the app
December 15, 2020

Great app so far, love the ease of use and how simple it is to navigate and change features that you would want to include in your emails

NatxCustomStyle
United States
About 1 month using the app
February 12, 2024

Good service!

Margele colorate
Romania
28 days using the app
Edited December 28, 2020

I used this app to send a email to let my subscribers know my online store is now live....it was super easy, the email was already drafted all I had to do was make changes where I needed and hit send.....thanks shopify!

MsHDesigns and Supply
United States
About 1 month using the app
January 6, 2023

Shopify has some work to do with this app.... Not that impressed at all. Apart from not being able to mail more than 1000 mails in one go, it lacks many other basic features. Brush up on this already. Very frustrating that we have to send in segments... WE WANT TO MAIL ENTIRE LISTS!! Dont you guys want to make extra cash when we go over the available Free quota? You limiting us from reaching our databases and reducing our sales conversions. Ridiculous.

Cape Town Firewood
South Africa
About 1 month using the app
Shopify replied February 24, 2023

Thank you for taking the time to write a review. I can definitely appreciate how helpful these features would be, and I'll be sure to share your feedback with the relevant team. Thank you. - Brie, Shopify Support

July 27, 2021

It's like they haven't even beta-tested it yet. I have constant problems every time I try to do anything, can't send to more than 40k at one time, campaigns getting stopped for no reason, no automation sequences. . . etc. It's like it was set up by people that have never used an email service. It will be good one day, but today is definitely not that day.

Thrupack™
United States
About 1 month using the app
Shopify replied August 10, 2021

Thank you for writing your review and for sharing your experience using Shopify Email here. I can appreciate your frustration with some of the current limitations of the app and will be sure to pass your comments onto our development team who will continue to build and develop Shopify Email over time.

If you're still interested in using Shopify Email but are experiencing bugs, please contact our support team directly as this may be something we can help with. Our team can be contacted 24/7 through our Help Center: https://bit.ly/2AWw5VA. -Victor

November 29, 2020

I love that this is now an option with my shopify subscription! I would love to see more templates and design options. It is pretty user friendly. My only complaint with the template that I used is that it wouldn't let me change the color on one of the designs.

Lavender Lemon Nails
United States
About 1 month using the app
Shopify replied December 7, 2020

Hey there,

Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us. Our team is consistently working to improve the app and add functionality to suit our merchants needs. I'm going to follow up with you with an email, to open up the lines of communication here, so I can provide your feedback to my team.

Best,
Charlotte | Shopify Support

March 22, 2021

I used this app to help make marketing emails made it very simple. I enjoyed working with the shopify email

BodyCureco
United States
About 1 month using the app
May 24, 2023

Bom dia
Estou tentando integrar o Melhor Envio na minha loja e não estou conseguindo.
Favor entrar em contato para ver o que tem que fazer.
Obrigado

Dropjunior
Brazil
About 1 month using the app
September 12, 2020

Quick and easy email marketing setup. Includes basic features and hope more will be added soon.
BuyExcelTemplates.com

BuyExcelTemplates.com
United States
About 1 month using the app