Reviews (2,338)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration with Shopify, enhancing email campaign management and performance tracking. It offers cost-effective solutions with user-friendly design tools, customizable templates, and dynamic fields. Built-in analytics, automation capabilities, and integration with Shopify Forms and Shopify Flow help personalize customer interactions and automate processes. Merchants also praise the straightforward setup, reliable performance, and responsive support team.
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Shopify is easy to use and maintain. Very beginner friendly.
I would recommend to any new or current business owners.
I really love this app! I do wish there was a limited option to send an email to ALL customers who have purchased!
Very simple email formats, but works well enough. Allows quick marketing emails to be written on the fly.
I really like Shopify email and the fact that it is free and integrates easily. It is easy to use. My only two downfalls are (1) that I am limited in the amount of emails it allows me to send per week. I would like to send 3 emails per week to my subscribers, but I am unable to do so pending how I space them out. And (2) the email tends to take forever to load pictures, freezes up on me, etc. I have tried different browsers and experience the same results. I'm continuing to use it until I can find something a bit better to suit my needs.
Okay, I like wear they are trying to do but this is way too laggy. The aesthetics are nice and I like the starter templates, however if I’m uploading a photo to create the email, the image doesn’t upload. It’s not the image because other images would upload. Which makes it weirder right? I think there needs to be some major updates when it comes to email photo uploads. Other than that, the app is decent.
Momentan nur Fehler und beim Tippen springt der Cursor nur noch in andere Zeilen. Völlig nervig
This app on the front in is very easy to create a nice customer email. But, on the back the analytics are not there -- delivered, opened, clicked is not what I would call analytics. Customer tracking of opens, not opens should be logged in the customer database so that you know who you should pay attention and who you should weed out. It doesn't even tell you which customer opened or clicked. Needs some work i.e. First Name fields should be available to insert to personalize.
Thank you for writing your review and for detailing your experience with Shopify Email thus far, and what improvements you'd like to see made. I can certainly appreciate that with email marketing campaigns, receiving data that pertains to the success of the campaign is key and that there is more that could be done here to make Shopify Email a better app from this stand point.
Shopify Email is still a relatively new app and I'm sure it will evolve over time as improvements are made. Merchant feedback has been welcomed by our development team since it launched and I will be sure to pass your comments and suggestions over to them. Thanks again for getting in touch. -Victor, Shopify Support
It's super easy to build out an email. I usually have an issue with what to feature, but Shopify helps with the built in stats. I'm still poking around in here to learn about all of the capabilities!
To Shopify management,
Please fire the product team whoever developed this ridiculous app. It is completely useless and they're wasting the development resources. The email could only be sent to email subscriber, even for the abandon checkout, abandon cart & abandon product browse. Really? have you guys ever done a simple analysis to find out the percentage of people who ever abandon cart or checkout would subscribe to the email list? No mention a pivotal part of email marketing is to recall & win back churn customers.
Thank you for taking the time and writing this review. We’re sorry you ran into issues using Shopify Email as part of Marketing Automations and completely understand that this experience would be frustrating. We can confirm that for legal and privacy reasons you can only email customers who opt in to receiving emails from your business when you're using Shopify Email for Marketing. The only exclusion to this is the Abandoned Checkout workflow. This can be set up to send to 'All Customers' by editing the email marketing step within the automation. Once you click 'Edit email,' you will be able to edit theTo: line to All customers. - Clare, Shopify Email
It was very easy to design a quick email. But there weren't many options to choose from so it felt very limiting in options.