Reviews (2,338)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration with Shopify, enhancing email campaign management and performance tracking. It offers cost-effective solutions with user-friendly design tools, customizable templates, and dynamic fields. Built-in analytics, automation capabilities, and integration with Shopify Forms and Shopify Flow help personalize customer interactions and automate processes. Merchants also praise the straightforward setup, reliable performance, and responsive support team.
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Very good app but recently the mail stops sending at just 15%. The funny part is the money wwas charged already.
I use this app to send emails to our customers, and most of them love it. Why I give 4, it's because I would be excellent if I could select to send to all customers outside my country.. now I can only choose between my country or all countries including my own.
I used it to send emails. It is very user friendly. I did look at a video about it, but that is because i wasn’t sure what to expect. Good Experience and I would recommend this app. 4 stars and not five? I sent about 31 emails and I have about 3 left before they start charging. Meh...
I used this email to send out a discount to my subscribers. The process was straight-forward and very user-friendly.
Comecei a usar agora, é excelente para atingir um público que já foi cadastrado na loja, bom trabalho a equipe shopify.
The only sure thing that's great is that the merchant gets 2.5K emails, but you know what's so terrible about the shopify email? You cannot email your customers in the event there are refund concerns, delivery questions, or just emailing them to resolve any kind of issue. And the craziest part about this issue, the customer was refunded their FULL AMOUNT for their order, but shopify still kept the processing fee. I don't know whether to laugh or slap myself. Perhaps both while scrapping this app altogether. You know how much confusion and frustration has been experienced, and not to mention the inconvenience. All that money taken in, and we can't even get any extra tiny perk that would assist in bringing in more business. Just WOW!
Hey, there. Thank you for taking the time and sharing this feedback. You can use Shopify Inbox (https://bit.ly/3o7hdZz) to chat with your customers when they are on your store and if they leave the store, then it will send the reply via email, As for emailing customers directly, you can send emails directly through the order (https://bit.ly/3bTmgXN) from your admin.
That being said, though the decision to keep the processing fee is made by our banking partners - we can see how important this is to you and we'd be happy to pass this feedback along to our development team. Cheers! -Elias, Shopify Support
I love this app because it's so easy to create email campaigns. I wish there was more themes available though.
Excited to have an email service inside of Shopify. Lot of features needed to completely replace the MailChimps of the world, analytics are slow took overnight to see that emails were sent.
**August Update -- still waiting on better analytics, sorry sent, open and clicks is not close to being a true email package.
**UPDATE Analytics at least on my shop is broken sent out an email and 5 days later showing 2 opens and zero sent. Analytics doesn't tell you who opened or clicked just that someone did. Need to have a visual customer ranking as to who opens/clicks and who doesn't so that decisions can be made on is this a customer/potential customer or just somebody who signed up. Missing a bounce indicator in analytics.
Hopefully some automation's will happen in the future. You have an app people could get excited about. Programmers can work from home during COVID so no excuses for future roll-outs taking 6mos. Cheers, Indypicker.com
I think this app is very straight forward, and perfect for basic email needs. there's very little customization or bells and whistles, but definitely a solid app to send emails and build multichannel campaigns. which is actually pretty amazing.
Another FREE it is for my type of app. I need to dive deeper in and figure more stuff out. If you need any ideas, come to my site. I have lots of cool stuff you can check out.