Reviews (2,234)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting business growth through enhanced engagement and conversions. They appreciate its cost-effectiveness, scalability, and seamless integration with Shopify stores. Features like customizable templates, dynamic fields, built-in analytics, and email automation are standout benefits. The user-friendly interface and reliable performance make it a preferred choice, with effective support aiding in optimization.
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I like everything if only the limit on the number would be removed(((. I do not have many clients in total, but several clients are often added. Therefore, I send mailing to 2-5 clients every day, and the limit on sending puts pressure on me.((
Such a great free app. Has the basic needs works well.
Great basic free app. But seems like theres a glitch for sending many subscribers.
It is easy to use, but i wish i could add more than one product or photos in one email for customers to get a glimpse of what in store, rather than one item.
Email automations aren't available for this app? How can I sent an email to a certain customer? Or it's not possible?
Hi there. Thank you for taking the time to leave this review and share your feedback. Shopify Email is primarily intended to create email marketing campaigns and send them from Shopify directly. That said, if you are looking to send a specific customer an email, I would recommend simply doing so from the "Customers" section of your Shopify admin. Here is a guide https://bit.ly/3qmlEQR that will walk you through how to do this. Thanks again! -Marty, Shopify Support.
I used this to send out a marketing email to my customers. It was fine to set up although I needed help to add something to my DNS setting because test emails weren't going through which is weird because Shopify is my host. Unlike Mailchimp though you can't do anything more after sending it. You can't see who opened the email and send them further marketing, nothing. I'll continue using Mailchimp until Shopify actually starts to take this seriously because right now it's just not very good.
I'm glad to hear that you were able to get Shopify Email set up despite the issue with your DNS settings, and thank you for sharing your experience using the app with us here.
Shopify Email is still a relatively new app and our development team continue to build it over time. However, I can see why being able to view open rates and other analytics would be helpful in terms of evaluating your marketing strategy, so I will be sure to pass your feedback onto them for their consideration. -Victor, Shopify Support
The app keeps shutting down while using the editor. This app is nog usable for me. I haven't even started an emailcampaign because of the bugs
Hey, there. I'm sorry to hear that the app keeps crashing for you. I'd recommend starting with some troubleshooting steps to rule out any local errors: please trying clearing your browser's cache (https://nr.tn/3Yyrz4U), and making sure your browser is updated. If you're using a mobile device, please make sure both the app and your device are on their latest version updates as well. If you're still encountering errors with the app, please reach out to our Support team for further troubleshooting: https://bit.ly/2AWw5VA. Thank you! - Brie, Shopify Support
It doesn't work. We're getting a white screen of death when trying to create a new email campaign. Frankly, not surprised. It's somehow in the Shopify's DNA to blow feature launches :)
UPDATE: Seems to work. Looks good so far.
Hey there!
Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. I'm sorry to hear of the trouble you are having with our new app. I would be more than happy to dig into this with you and get you all sorted. I'm going to send you an email so we can open up the lines of communication here and get this up and running for you.
Amy l Shopify
Design options or templates are very very limited. Difficult to make changes to the way the email looks.
Hey!
Amy here from Shopify. I appreciate you taking the time to leave us a review. Im going to send you an email so we can chat further and I can gather information to send to my developers.
Amy l Shopify
It is easy to use. I do wish there were more features to it though. I would like to have more control of products in a row rather than just down only. Thank you