Reviews (2,027)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration. They value its cost-effectiveness, customization options, and built-in analytics, which enhance email campaign effectiveness. Features like email automation and support for large volumes are also praised for saving time and boosting sales, improving engagement and conversions efficiently.

March 18, 2024

Gute Idee aber technisch ein Debakel, permanent wechselt die App von alleine die Spracheinstellung "Deutsch - Englisch" hin und her.... nicht brauchbar.

My Sweet Homely
Germany
5 days using the app
February 19, 2021

I like the fact that you don't have to spend time to write copy and make creatives for the campaign, the templates are there you just have to make changes to them and you are good to go.

GK Publications
India
15 days using the app
December 19, 2020

Really good app, as good as mailchimp in terms of usability whilst missing some key features liek the ability to adjust padding between elements and insert things like dividers between elements.

Curvy Chic Online
United Kingdom
15 days using the app
September 28, 2020

I used this app to create my newsletters for my Shopify online store and it works great and it's really foolproof since it has instructions for each step. This is really great for beginners, highly recommend.

Qlean by RJ
Canada
15 days using the app
April 15, 2023

Amazing app. Saves us alot of money versus using something like mailchimp. Wish there was a way to add emails via HTML only.

Fusion Motorsports USA
United States
15 days using the app
Shopify replied April 18, 2023

Thank you so much for writing your review and I'm delighted to hear that the Shopify Email app has saved you money. We appreciate you taking the time to share your feedback and I'll be sure to pass it along to our developers. -Mac, Shopify Support

October 3, 2020

This App is good, easy to use, and thanks Shopify for making our lives better,
was using paid email Apps before but this is Shopify Original App and you can't go wrong with this App, a Happy Store Owner.

Arahan Photo
Australia
15 days using the app
May 3, 2021

I love this app. I makes marketing so much easier. Just a click of a button and all your fonts, logos, and colors are all there. Choose a template you feel is right and bam! You’re all set!

Arae Activewear
United States
15 days using the app
September 9, 2020

awesome interface, super easy to use. im thoroughly impressed to say the very very very very very least

Grateful Goode & Co.
United States
14 days using the app
August 31, 2020

Hello! We have been waiting for this and are very excited to be included at the launch. Our request is to make it as user friendly as possible for editing text and discount %'s or changing item pictures. Thanks for the opportunity to start using this in our marketing!

Volo Smoke TM
United States
13 days using the app
July 21, 2020

I love the Shopify emails. They look great and they're super easy to customise and send. The price is also super reasonable. However, without being able to set up an automation welcome sequence for people when they first subscribe, I'll have to switch over to one of the other services like Mailchimp. Super bummed as this really was easy to use.

Box Of Goodies
Australia
12 days using the app
Shopify replied July 29, 2020

Hey there!

Amy here from Shopify,

I just wanted to take a minute and thank you for your feedback. It is feedback like this that helps us to improve! I completely understand how a Welcome automation would be an amazing addition to the app. I'm going to send you an email so I can gather all your thoughts and send it off to my developers!

Amy l Shopify