Reviews (2,027)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration. They value its cost-effectiveness, customization options, and built-in analytics, which enhance email campaign effectiveness. Features like email automation and support for large volumes are also praised for saving time and boosting sales, improving engagement and conversions efficiently.

November 26, 2020

The Mailing templates are great. Really easy to use and it´s great to see the report at the end of the campaign. Great for our puposes.

HECH Functional & Beauty Nutrition
Germany
7 days using the app
May 9, 2023

Everything works great, very handy app. But lacks translation support.
There is no way to fully translate your emails.
So not as good for international shops.

Petcomfortbe
Belgium
5 days using the app
Shopify replied May 10, 2023

Thank you for your feedback! We understand the importance of having translation support available for those with international shops! We will definitely submit your feedback through to our development team. Thank you! - Nia, Shopify Support

Edited November 25, 2020

Generally, It's easy to use. But in my tests, some emails did not even reach the spam folders after one day and I don't know what's happened.

MyEverydayShoes
Canada
7 days using the app
March 29, 2021

A very good experience...Thanks for the helpful, its really a great program when u don't know how to do a newsletter...Step by step and Plus : Shopify Advertiser...Good job. Thanks

1voix1histoire
United Kingdom
7 days using the app
April 14, 2021

For a new shop owner this was rather easy to set up. Many choices on format and editing. And the price enables me to get started without breaking the bank.

The Great Outdoors Trading Post
United States
6 days using the app
May 29, 2020

Looks promising. However, I would like to see this app provide the ability to automatically send a welcome email to new subscribers. It would also be nice if the welcome email could include a discount code, say 15% off for signing up.

The Bath Bomb Outlet
United States
6 days using the app
Shopify replied June 9, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time leave us a detailed review. Our team are constantly working to improve the app and add functionality to suit our Merchants needs, and I will be sure to pass on this feedback to our team. I'm going to follow up with you in an email to open up the lines of communication here so if there is any further feedback on features you would love to see I can pass this on to our developers too.

Claire l Shopify

Edited September 22, 2020

I like this app for sending emails to our customers. The end result is very clean and professional looking. I also like that it pulls in our product information directly from our website.

However, it is WAY too difficult to figure out. For example, it's nearly impossible to find a "Send Email" button. I want to re-send an email to remind customers of our fundraiser tonight, and can't figure out a way to do this. PLEASE provide an easier-to-use interface. Thanks!

Three Basketeers
United States
6 days using the app
Shopify replied September 25, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.

Claire l Shopify

April 18, 2020

Shopify Email is coming soon

Shopify Email is not available for your store yet. The app will be automatically installed for you when it becomes available.

VINYLSHOPHOUTEN
Netherlands
5 days using the app
Shopify replied April 20, 2020

Hey there!

Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. We love hearing from our Merchants with feedback that can help us to improve. I'm going to send you an email to open up the lines of communication and see what I can do for you.

Amy l Shopify

April 22, 2020

I've downloaded the app, but it states that it is not available yet. Can you provided some information as to when it will be? Thank you

Nudge Boutique
United Kingdom
5 days using the app
Shopify replied April 22, 2020

Hey there!

Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. I'm going to send you an email to open up the lines of communication and see what information I can get for you here.

Amy l Shopify

December 1, 2020

Really amazed by the quality of this application. The editor, which is the most important part, is AWESOME. I tried many Shopify apps for various needs, this one was the best experience for now.

Nada Paris
France
5 days using the app