Reviews (2,027)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration. They value its cost-effectiveness, customization options, and built-in analytics, which enhance email campaign effectiveness. Features like email automation and support for large volumes are also praised for saving time and boosting sales, improving engagement and conversions efficiently.
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I used this app and found spelling errors and simple grammar edits were not highlighted! I cannot trust this mailing system if this does not get corrected.
Hey there!
Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. We love hearing from our Merchants with feedback that can help us to improve. I'm going to send you an email to open up the lines of communication here and see what can be done.
Amy l Shopify
This is my first time using it for Black Friday emails. It's very user friendly and offers the options I need. I was able to create my email quickly and easily
I think this is great for showing your products, but theres missing very important features such as the creation of Signup forms for new visitors.
Hey there!
Amy here from Shopify, thanks for the valuable feedback. I would love to talk to you about how you can implement a signup form for new visitors. I'm going to send you an email so we can chat more about this.
Amy l Shopify
Thank you, Shopify for this Email App, I have sent out 2 email campaigns with this app since yesterday. The fact that I am not paying for it is a big STEAL! I have 2109 email subscribers, I had to unsubscribe from the app that charges $36 monthly so as to use this Shopify Email campaign for now which will save me some bucks. It's easy to manipulate, I designed the two campaigns sent out already and I still have few designed campaign saved in my draft which I planned to send out tomorrow. Because this app is new, the scheduling option is not working yet, it has few templates, which I believed they will keep updating the app.
We need one thing: HTML & CSS customization. Upvote if you agree.
I used this app for 5 minutes and realized I ain't going nowhere with the normal features. And we need to keep this free, because we're paying lots of money to use Shopify in the first place.
Hey there,
Amy here from Shopify. I appreciate the feedback. I fully understand how having the ability of HTML & CSS customization would be helpful. I'm going to send you an email so I can gather your feedback and make sure it gets in the hands of my developers.
Amy l Shopify
Generally, It's easy to use. But in my tests, some emails did not even reach the spam folders after one day and I don't know what's happened.
it should be free with plan now we can only send one email a month. rip off it should be free since
Hey there,
Charlotte here from Shopify Support. Thank you for taking the time to share your review of the Shopify Email app with us. I'm going to follow up with you in an email, to open up the lines of communication here. That way we can chat about the payment structure and what it means for your store, specifically.
Best,
Charlotte | Shopify
For a new shop owner this was rather easy to set up. Many choices on format and editing. And the price enables me to get started without breaking the bank.
I love the Shopify emails. They look great and they're super easy to customise and send. The price is also super reasonable. However, without being able to set up an automation welcome sequence for people when they first subscribe, I'll have to switch over to one of the other services like Mailchimp. Super bummed as this really was easy to use.
Hey there!
Amy here from Shopify,
I just wanted to take a minute and thank you for your feedback. It is feedback like this that helps us to improve! I completely understand how a Welcome automation would be an amazing addition to the app. I'm going to send you an email so I can gather all your thoughts and send it off to my developers!
Amy l Shopify
I don't know why people are so upset about this app... Yes it is basic, yes it is simple, and yes this is not a Mailchimp but has an integration with the Shopify system and your true list of subscribers that checked the marketing permission.
I had a very bad experience with Mailchimp as the were counting my subscriber's numbers from Shopify, even those that did unsubscribe. The 'ShopSync' app is not updating your list of subscribers/unsubscribers in Mailchimp but MC will charge you for the full amount. My list of emails collected was around 2000 so MC for me was free. Then I got one subscriber extra and I jumped into higher bracket and this is the time where the problem started. MC was charging me 49.99 USD per month until I will reach 2500. I was like okay I can handle it. When I reached 2501 another 8.99 was added to my billing without even a notice on my email they just sent an invoice.
As this was for me a bit expensive I changed the app to Seguno, and the first shook that I got was that my list of real subscribers (who marked the marketing permission) were around 1000 not like Mailchimp calculated via ShopSync 2501. As I sent an email to Mailchimp about it I didn't receive any answer-back. Seguno also not calculating to list bounce emails and spam emails so they kindly cleaned up my list.
I would suggest to everyone to check your numbers of real subscribers based on your customer list in your Shopify system as ShopSync in not updating your list in MC. As in my case, I shouldn't pay over 50 USD for 2501 subscribers where more than half of that weren't subscribers anyway.
As for now I highly recommend Seguno App and Shopify Email for stores who just want to simply promote the store, products, blogs. They are enough and right now Seguno is keeping my subscribers list clean and updated and I'm paying 20 USD a month as I reached 1001 subs.