Reviews (2,021)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration. They value its cost-effectiveness, customization options, and built-in analytics, which enhance email campaign effectiveness. Features like email automation and support for large volumes are also praised for saving time and boosting sales, improving engagement and conversions efficiently.

February 10, 2021

Just cancelled my MailChip account and will now save over $300 a month to do just the same thing - THANK YOU!

Dynomighty Design
United States
About 1 hour using the app
October 27, 2020

I usually use MailChimp or Direct Mail. I wanted to try the integration with Shopify. While it is easy to use, it appears limited in report data and ability to create alternate campaigns, although I am still working through it so will update with additional feedback once I have used it more and have additional feedback.

Limbers Dancewear
Canada
1 day using the app
Shopify replied October 28, 2020

Hey there,

Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us. Our team is consistently working to improve the app and add functionality to suit our merchants needs. I'm going to follow up with you with an email, to open up the lines of communication here, so I can provide your feedback to my team.

Best,
Charlotte | Shopify Support

February 3, 2021

It is easy to use and gets the job done really quickly! Overall was exactly what I was looking for!

Kat Eye Cosmetics
United States
About 1 hour using the app
November 5, 2020

Shopify has been so easy to use and design my website with. I love all of the built in features and great marketing tools too! Highly recommend to new and experienced users!

Collin The Shots: Coffee Table Books
United States
About 1 hour using the app
March 20, 2022

Can anyone tell me how to set up an automated welcome email? I can't seem to figure out how to do that. I like the layouts and design, but I might need to switch to another app, if I can't streamline this a bit.

Catskills Vintage & Co.
United States
About 10 hours using the app
Shopify replied March 30, 2022

Thank you for taking the time to write your review and ask your question! You can indeed set up a welcome email for new customers within Shopify, but it is not done directly within the Shopify Email app. This can instead be set up within the Automations section of the Marketing tab in the Shopify admin.

We have a guide here you can follow which explains how to create an automation within Shopify, including sending a welcome email to your customers: https://bit.ly/3iPaDoo. -Victor, Shopify Support

December 13, 2020

Very helpful and easy to use. After trying three apps, this is the first I have finally succeded to send engaging email with

Juneberry
Germany
About 1 hour using the app
February 8, 2021

I wanted to send my first marketing email. It was easy to edit each piece. What I didn't like is when I chose a different product photo is erased all my previous wording and put in the wording from the item product description. So I had to rewrite all the info I wanted there.

brittanymyra
United States
About 1 hour using the app
February 3, 2021

This app was so easy to use! This is my first time doing any email marketing so I appreciated the how to video and templates for ideas. Now to see some results!

Freedom Feeder
United States
About 1 hour using the app
November 22, 2020

Sent the first email this morning and it was very simple. Good so far if you are looking for a simple email option to reach custiomers

Brims Etc
United States
About 8 hours using the app
Edited November 18, 2020

Awesome! Very easy to learn and very practical, at least for getting started in email marketing and retaining customers!
Thanks Shopify: D

L'esprit Bois
France
44 minutes using the app