Reviews (2,235)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting business growth through enhanced engagement and conversions. They appreciate its cost-effectiveness, scalability, and seamless integration with Shopify stores. Features like customizable templates, dynamic fields, built-in analytics, and email automation are standout benefits. The user-friendly interface and reliable performance make it a preferred choice, with effective support aiding in optimization.
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Thank you, Shopify for this Email App, I have sent out 2 email campaigns with this app since yesterday. The fact that I am not paying for it is a big STEAL! I have 2109 email subscribers, I had to unsubscribe from the app that charges $36 monthly so as to use this Shopify Email campaign for now which will save me some bucks. It's easy to manipulate, I designed the two campaigns sent out already and I still have few designed campaign saved in my draft which I planned to send out tomorrow. Because this app is new, the scheduling option is not working yet, it has few templates, which I believed they will keep updating the app.
It was easy to use and it worked well. Editing was easy and there are enough possibilities. I recommend Shopify email.
I don't know why people are so upset about this app... Yes it is basic, yes it is simple, and yes this is not a Mailchimp but has an integration with the Shopify system and your true list of subscribers that checked the marketing permission.
I had a very bad experience with Mailchimp as the were counting my subscriber's numbers from Shopify, even those that did unsubscribe. The 'ShopSync' app is not updating your list of subscribers/unsubscribers in Mailchimp but MC will charge you for the full amount. My list of emails collected was around 2000 so MC for me was free. Then I got one subscriber extra and I jumped into higher bracket and this is the time where the problem started. MC was charging me 49.99 USD per month until I will reach 2500. I was like okay I can handle it. When I reached 2501 another 8.99 was added to my billing without even a notice on my email they just sent an invoice.
As this was for me a bit expensive I changed the app to Seguno, and the first shook that I got was that my list of real subscribers (who marked the marketing permission) were around 1000 not like Mailchimp calculated via ShopSync 2501. As I sent an email to Mailchimp about it I didn't receive any answer-back. Seguno also not calculating to list bounce emails and spam emails so they kindly cleaned up my list.
I would suggest to everyone to check your numbers of real subscribers based on your customer list in your Shopify system as ShopSync in not updating your list in MC. As in my case, I shouldn't pay over 50 USD for 2501 subscribers where more than half of that weren't subscribers anyway.
As for now I highly recommend Seguno App and Shopify Email for stores who just want to simply promote the store, products, blogs. They are enough and right now Seguno is keeping my subscribers list clean and updated and I'm paying 20 USD a month as I reached 1001 subs.
I was previously using Mailchimp along with Squarespace and I find this to be so much easier to use, plus it's all included with your Shopify subscription and links to all of your products. Very Happy!
Can anyone tell me how to set up an automated welcome email? I can't seem to figure out how to do that. I like the layouts and design, but I might need to switch to another app, if I can't streamline this a bit.
Thank you for taking the time to write your review and ask your question! You can indeed set up a welcome email for new customers within Shopify, but it is not done directly within the Shopify Email app. This can instead be set up within the Automations section of the Marketing tab in the Shopify admin.
We have a guide here you can follow which explains how to create an automation within Shopify, including sending a welcome email to your customers: https://bit.ly/3iPaDoo. -Victor, Shopify Support
We wanted to be more integrated as a shop, so we pulled our email list into Shopify Email. It was easy to use, but without many features I have come to love from other email newsletter platforms. The list of fonts is very disappointing, and I would love to see a line break option (a simple line to drop in between sections of a newsletter). With some more options like this, as well as the option to size the photos, I think this could work really well for us. As it is, it worked fine!
Hey there,
Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you in an email to open up the lines of communication here so I can provide your feedback to my team.
Claire l Shopify
I loved how easy it was. I will use the Email feature a lot in the future. The process was very straight forward and easy to understand. Highly recommend.
I used this app to inform my subscribers that we have a new collection online. It was really easy and quick
Sent the first email this morning and it was very simple. Good so far if you are looking for a simple email option to reach custiomers
I used the app to finally utlitize my growing email list, I've had problems in the past trying mail chimp and gsuite, i'm glad there was something easy to use. I got a sale within 5 hours of the simple email, the templates were easy to use. Please offer email addresses linked to my domain without google, trying to access google messes up on my shared computer due to kids who use it for school.