Reviews (2,235)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting business growth through enhanced engagement and conversions. They appreciate its cost-effectiveness, scalability, and seamless integration with Shopify stores. Features like customizable templates, dynamic fields, built-in analytics, and email automation are standout benefits. The user-friendly interface and reliable performance make it a preferred choice, with effective support aiding in optimization.

April 28, 2024

Nice and user freindly

Electronic Supreme
Cayman Islands
About 3 hours using the app
May 12, 2023

Après avoir travailler plusieurs heures sur plusieurs email, je me suis rendu compte qu'on ne pouvait pas traduire ... Très déçue !

Bulle et Ballon
Canada
About 5 hours using the app
December 11, 2020

Just wanted to send an email to all my subscribers. It did it. Perfect. Now I need to make up the rest of the 100 characters which almost makes me reduce the score to a 4 out of 5

c-monsta.com
United Kingdom
About 3 hours using the app
August 5, 2020

It literally sends emails to the most simple schedule ever. It does nothing of any use. What are you charging for? Something as simple as this should be free across all plans!

Dr Gus Nutrition
United Kingdom
About 3 hours using the app
Shopify replied August 26, 2020

Hey there! Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing.

I would love to talk to you further and get a better understanding on how we can improve the app. I will send you an email to open up that line of communication!

Claire - Shopify

May 16, 2021

The e-mails are easy to edit and the selection of pre-made styles save a lot of time! The "freebie" emails are limited only by number of recipients, so you aren't having to pay for exclusive features.

askcosplaysenpai
United States
About 3 hours using the app
March 12, 2021

Good app, pretty easy to use for marketing emails. It has all the basic tools. I would love to see ways to edit the size of the padding (too big in my opinion), a background photo (esp. in the header), turn off the header or be able to fully edit it and to have a full width option (header/footer) in the future. Thank you!

Big Sky Products
United States
About 3 hours using the app
March 14, 2024

Can't understand why all shopify app's are so bad. They should be the best. So guys, don't ruin your name. Do good or go home.

Pepper Brand Studio
Lithuania
About 2 hours using the app
Shopify replied March 20, 2024

Hello! Thank you for taking the time to leave us a review for Shopify Email, and for providing your candid feedback around our first party apps. We wanted to reach out to get some more information from you regarding what features within Shopify Email you weren't a fan of. We're always looking for feedback to improve our products, so if you have any specific examples to provide us feedback wise, we'd appreciate it! -Imogen, Shopify Support

November 10, 2020

My first email campaign has now been sent out. The app is simple to navigate and easy to use. Awesome!!!

Re-Rides
Australia
About 2 hours using the app
May 7, 2021

Awesome App! Love it, makes it easy and affordable! Would recommend to anyone looking to email market their store!

Premium Spices
New Zealand
About 2 hours using the app
February 12, 2021

Could not be simpler and more straightforward. After using other platforms that make email marketing customization too complex and expensive for small brands this is a welcome change.

La Petite Chose
United States
About 2 hours using the app