Reviews (1,906)

Overall rating
4.7
Counts per rating level
  • 74% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting email marketing efficiency and effectiveness, noting its cost-effectiveness and seamless Shopify integration. They praise its user-friendly interface, easy setup, and customizable templates. Features like automated discount links and AI-generated content help personalize customer interactions. Merchants report high open rates and effective communication, with responsive support during platform transitions.

June 10, 2025

Really easy to set up emails, automations and works really well with the flow and forms apps. So much cheaper than any of the other mailing list apps I've used!

Only wish I'd realised sooner how good some of the Shopify apps are.

GretelCreates
United Kingdom
4 months using the app
June 18, 2025

It needs a filter while selecting a segments "Don't Send to" so it can filter out which customers should not receive email out of all subscribers.

BULLSHAKE
Australia
Over 3 years using the app
June 3, 2025

I have been using this app for over year and am happy about it. It’s pretty easy to assemble and understand. Has automations and analytics. For a free app I’m happy.

The Barkery LLC
United States
Over 1 year using the app
April 22, 2025

So easy! Fast and simple. The templates are great, and edits take just a couple of minutes to customize. You can even schedule the send time and date. Oh, and it is FREE

Epoxy US
United States
About 3 years using the app
June 9, 2025

email app works great and it's free! wish i could see soft vs hard bounces and see the reason why the bounce happened so we can take better action and understand that part of it, but other than that the app's great.

Hayden and Grant
United States
3 months using the app
May 7, 2025

I like the assortment of templates offered as a starting place. Today, I put together my first email campaign using Shopify Email. I hope it does well. The style is a lot different from what we typically send from our 3rd party email service. It would have been nice to have more flexibility to move content block around within the template and center some of the left justified elements. Maybe that's all possible and I just didn't see how. Overall, it was a good first experience and motivating to spend time learning more of Shopify Email's capabilities.

MAD MAPS
United States
7 months using the app
May 7, 2025

Easy to use and navigate, but customizations are limited. With AI and many other platforms this app should include more custom options including font, background and ability to use images in the borders.

Anthologie Co.
United States
Over 2 years using the app
May 31, 2025

Easy to use, helps with engagement, hopeful that it will help convert viewers to customers. Have made multiple campaigns and feel ready for subscribers.

Bound2Go
United States
4 months using the app
April 15, 2025

I love using it, very simple. But I do wish I could sort through my emails by draft or not. I have some drafts that have gotten lost in the mix of emails that have been sent and emails that are scheduled. I would love to be able to sort by status.

Texas Quiltworks
United States
Over 2 years using the app
May 19, 2025

Shopify Email is such a friendly app to use! It allows me to design beautiful emails that are not only visually appealing but also align perfectly with my branding.

Urban Outback Apparel
Australia
About 1 month using the app