Reviews (2,338)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, enhancing email campaign management and performance tracking. It offers cost-effective solutions with user-friendly design tools, customizable templates, and dynamic fields. Built-in analytics, automation capabilities, and integration with Shopify Forms and Shopify Flow help personalize customer interactions and automate processes. Merchants also praise the straightforward setup, reliable performance, and responsive support team.

January 19, 2025

I love this free App, and it makes sending emails to my database so much easier with everything mostly automated in with my shop.

Sooooo happy!

Magnolia Beauty
New Zealand
Over 1 year using the app
January 15, 2025

Easy to use and affordable. Pay per email campaign after the free usage gives you flexibility. No email, no payment.

High Plains Prospectors
United States
Over 2 years using the app
January 30, 2025

easy to use and helpful to figure out clean simple templates without too much design related needs

Home and Earth
United States
About 1 year using the app
December 5, 2024

I am an amateur user of email applications, so take that into consideration. BUT, for me and my current, simple, needs, it has been very easy to use. Also, my volume is very low so I have not passed beyond the FREE tier, which has been awesome (I look forward to getting into the numbers that are big enough to have to pay for as that should mean my business is doing well). And, I like that it is basically built into Shopify, making it very easy to use.

OpenCase
United States
8 months using the app
February 14, 2025

BEWARE! There are a lot of small problems with this app, however the biggest by far was the Black Friday Incident where no one could send out emails. The second HUGE issue is that they have hidden sending limits. They don't disclose this to you UNTIL you hit their hidden sending limit thus preventing you from sending or scheduling emails. Oh and best part? When you do hit the hidden sending limit and they disclose this to you - it is INACCURATE! They wouldn't let us send or schedule an email cause our limit is 200,000 emails in a day. Guess what? We didn't even send 100,000 emails. Oh and support is absolutely no help whatsoever. Save yourself the time, trouble and money by going with a third party email system that is made for ecommerce companies with an actual decent email editor. Oh and I should also mention our email stats are all in the green, so great stats and still cannot send emails. Now we have to migrate to a new platform and start email warming all over again. What a huge waste of time.

FabricMegaStore.com
United States
9 months using the app
January 28, 2025

My experience has been seamless thus far...

First time using, straight forward and easy to navigate.

Variations Style
United States
About 1 year using the app
November 16, 2024

I've been using this after switch from Klaviyo and like it so much better. All my "stuff" in one place. Create your colors/templates and go from there. Email program is robust and fairly intuitive. Make sure to have your DMARC aligned with Shopify to prevent issues. I still think Shopify could add more features such as showing what individual recipients opened, clicked on, etc. That is a feature I would like to see. Might be there and I'm missing it. Overall, happy right now.

Opal Nicks - Author
United States
About 1 year using the app
January 12, 2025

I love all the template starting options and the easy editing within!!!!! YOU GUYS ARE INCREDIBLE!!!!! AND WE LOVE WORKING WITH YOU!

Jhane Barnes online store
United States
Over 1 year using the app
February 5, 2025

easy to navigate for someone who doesn't really understand how to build a website

LiviRae Lingerie
United States
Over 1 year using the app
February 12, 2025

Found it easy to use, and easy to navigate and the features and customisation helped when creating campaigns etc

Perehana
New Zealand
About 1 year using the app