Reviews (2,010)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting engagement and sales through email marketing. It features a user-friendly interface, customizable templates, and effective Shopify integration. The app is noted for its scalability and cost-effectiveness, with free emailing up to a certain limit and robust analytics to track campaign performance. Merchants appreciate its simplicity and effectiveness in creating professional-looking email campaigns without needing extensive technical knowledge.

July 25, 2024

Eficiente, con las herramientas necesarias para hacer una campaña de marketing efectiva

Alubike
Mexico
4 months using the app
June 6, 2024

Everything was ok for a number of years, but Shopify has decided that we do not need to see open rates on any of the campaigns that have 100% delivery.

I mean: every other email provider shows open rates, etc, but Shopify's programmers, decided they see things differently and removed these report stats.

vfx-studio
United States
Over 3 years using the app
Shopify replied June 10, 2024

Thank you for your review. Campaign analytics reports can be accessed from the *Campaign Summary > View Report* section through Shopify Email's marketing tab. Read more about this here: https://shopify.link/j6rb. -Olivia, Shopify Support

November 7, 2024

Easy to use

The Melanin Meditations Collective
United States
17 days using the app
September 27, 2024

easy to handle

Fine Bed Linen and more+
Germany
8 months using the app
October 18, 2024

And it's working! I also appreciate all the insights and analysis. Plus, ...

Kendra Berg
Germany
About 7 hours using the app
October 30, 2024

ottima esperienza molto pratico da utilizare

Profumeria For You Manfredonia
Italy
3 days using the app
May 17, 2024

I have really enjoyed the Shopify experience. i have 2 sites and although i am a small business i do feel that the site gives a professional look and has gained me many customers through the site and also on my wholesale platform Faire. Shopify intergrates well with other sites to which helps with the inventory

Nelson Soapery
Australia
Almost 3 years using the app
October 20, 2024

perfect!

Crystal Vogue
United States
10 days using the app
May 27, 2024

This user-friendly app supports our small family business by enhancing our interactions with customers. It efficiently aids our customers in understanding our business better. The app also plays a crucial role in keeping customers informed about captivating in-store promotions, all while adhering to top-notch business standards. Furthermore, it ensures the required security and peace of mind for both our customers and our business.

Alfa Baby Boutique
United States
Almost 4 years using the app
May 24, 2024

Shopify email has been great! I love how easily it integrates with my store and allows me to easily create targeted email campaigns. I give this app 4 stars instead of 5 because of the font size selector. It's a slider bar rather than a box you can enter a number into. Sometimes it's a little finicky to select the font size I want. It is also a little tricky to make two different sections of text within the same section different font sizes. Other than this, Shopify Email has done a great job of allowing me to maintain and integrated email list without paying for an external service. I would recommend it to anyone with a Shopify store.

Polished Embroidery
United States
Over 1 year using the app