Reviews (2,060)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it ideal for those with minimal technical skills. They value the customizable email templates and the free tier that allows up to 10,000 emails per month. The built-in analytics are also a highlight, helping track and optimize email campaign effectiveness. It's especially beneficial for solo entrepreneurs and beginners in email marketing.

February 18, 2021

Easy to use. Mobile friendly. Helps boost your business. Not to expensive. Apps to improve the site Regards.

Ourivesaria Carlos Alberto
Portugal
3 months using the app
September 5, 2020

A fantastic app that is easy to use. And, better yet, it's built into the Marketing tab of the admin dashboard. The only chief 'complaint' is that it is not possible to modify the size of product images within the email. So, it's often that the images themselves are larger than the text and logo themselves.

Meltzer Sports
United States
2 months using the app
Edited January 7, 2021

Is there a manual or tutorials? I'm trying to figure out how to turn a previous sent email into a branded template.

EnterPlayMode
United States
2 months using the app
September 16, 2020

First time using emails and this has made it easy for me to understand and send emails to customers. I find that adding and loading images/products easy and it has helped bring attention to my products. I just need to write eye catching captions now and attract those potential buyers too!

The Boho Hippie Shop
United States
2 months using the app
September 1, 2020

I got a result of this service. Even it needs improvements this has a great opportunity to market products using emails. Thanks and hope to get a better result.

Facestora
Sri Lanka
2 months using the app
November 7, 2020

Easy to use, but wish the address default was hidden (instead of having to have me to remember to uncheck every time), as many store owners may be running a business out of their home.

Mamas Got Heart
United States
About 2 months using the app
Edited May 19, 2021

just started using today. will update this review later but yes, the templates are very basic as mentioned here by other reviews.

NutriVita
United States
About 2 months using the app
Shopify replied June 10, 2021

Hey, there. Thank you for taking the time and sharing this review! We're happy to pass any feedback you have to our developers, as we've done so for the other reviews about our templates. Nonetheless, if you have any additional feedback to add after using the app, don't hesitate to let our Support team know. You can get in touch with our Support team through the Shopify Help Center (https://bit.ly/3gqKnPt), and they can assist you through live chat, email, or callback. Cheers! -Elias, Shopify Support

May 16, 2021

so far it is serving it purpose and it is running well for me. I'm on my second day of opening and so far I love the live repot function.

Kings Show Room Co.
United States
About 2 months using the app
January 2, 2021

Good except when I try to make customer groups there is no option to sort by: customers "not tagged with" which makes organizing tricky. Otherwise great

Ingrid Press
United States
About 2 months using the app
September 4, 2020

Shopify never disappoints. The email service is great ans seems to work well, but a few more customisation on emails would be more than welcome : showcase products, collections, more than 1 element per row would make this Shopify service extremely powerful

Jeez
France
About 1 month using the app