Reviews (2,011)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting engagement and sales through email marketing. It features a user-friendly interface, customizable templates, and effective Shopify integration. The app is noted for its scalability and cost-effectiveness, with free emailing up to a certain limit and robust analytics to track campaign performance. Merchants appreciate its simplicity and effectiveness in creating professional-looking email campaigns without needing extensive technical knowledge.

May 29, 2024

When creating my own the buttons did not always work. I switched to one already made and added and changed images and wording and it was fine. It was only sent to 89 people and after 9 minutes it is still sending.

Lynn Salem Creates
United States
About 1 month using the app
May 29, 2024

We are still experimenting with this service, however, we feel it will be a great resource for our business.

J&G Sales SC
United States
4 months using the app
May 3, 2024

For a free app, this is simply wonderful. Has all the basic functions that I actually use, finding your way around initially takes only an hour or two.

tresnormale
Canada
6 months using the app
April 7, 2024

I have enjoyed using the Shopify Email app. It is easy to navigate and I love the pre-made templates that make for a simple way to personalize your stores brand. Sending emails never felt so good! Thank you Shopify!!

Kish
goditbrands.com

GOD IT BRANDS
United States
Over 1 year using the app
May 18, 2024

I have only used it a few times. Simple to set up and use!

Basically Beachy
United States
7 months using the app
October 27, 2024

Tek kelime ile Harika

Butikaz
Türkiye
About 1 month using the app
March 11, 2024

I love that this app is free for minimal email needs. It has everything I need! And because they offer a free version, should my needs change I would be happy to pay for the app. I appreciate that Shopify made their own email app.

Arcane Bunny Society
United States
Over 3 years using the app
May 6, 2024

App isn't great, I've tried everything to change the email customers can see when recieving emails for marketing but it still says @nyshopifystore even though I've editing forwarding emails to info@thebrandlayo. Can't seem to change this, it makes the emails I send to subscribers seem like spam and not professional at all.

TheBrandLayo
United Kingdom
10 months using the app
April 14, 2024

cheaper than other programs and super simple to use. Allows me to save my templates for my weekly emails so that I don't have to start from scratch. The amount of preset template options are great too!

Greener Harvest Seeds
United States
Over 1 year using the app
November 7, 2024

Les courriels sont bien rédigés, ce qui donne un aspect professionnel au client.

NATIONS SPOTS
France
About 1 year using the app