Reviews (2,358)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, making it easier to access customer data for effective email campaigns. They highlight its cost-effectiveness compared to platforms like Mailchimp and Klaviyo, and praise its user-friendly design tools, customizable templates, and automation features. Built-in analytics help streamline marketing efforts, and reliable customer support enhances its usability, making it a recommended choice for enhancing customer engagement and conversions.

March 3, 2024

I wish I could add animation and videos to my emails. but i enjoy the easy setup

Kush Kitty
United States
Almost 2 years using the app
Shopify replied March 4, 2024

Thank you so much for taking the time and sharing this feedback with us. We're consistently working on expanding our customization options. As for adding animation to your emails, this is possible today through the Image section. Add an image section, and then upload a .GIF file to the Library. - Clare, Shopify Email

February 25, 2024

On the initial age, it is good for learning purpose but if we get more option to customize our email, we are more happy

whiteflag
India
About 1 year using the app
March 1, 2024

its ok but there isnt enough templates or ways to personalise it

Wilde Mode Ltd
United Kingdom
Over 3 years using the app
Shopify replied March 8, 2024

Hi, there! We appreciate your feedback and thank you for giving us a chance. We will be sure to log your feedback for future consideration with our devs. -Olivia, Shopify Support

March 22, 2024

Easy to use, but you can't expect so much from it. If your are looking for premium features, this is not the app, so, make a budget for the quality that you want.

Brazilian Lashes
United States
8 months using the app
February 28, 2024

This email app is not for the faint of heart. if you know how to use liquid then you are good to go. otherwise you'll need to hire someone or learn it yourself.

A2Z Goods Store
United States
2 months using the app
April 18, 2024

vorrei poter inviare una mail ad un singolo cliente utilizzando l'app mail così che resti lo stile del mio brand e che si possa inserire facilmente il prodotto o lo sconto da proporre al cliente . io non ci riesco magari sbaglio per il resto mi trovo molto bene grazie

Gioielli Pavan
Italy
About 2 years using the app
May 8, 2024

First time with the app and enjoying it so far.

Dazzling Digits Depot
United States
4 months using the app
June 26, 2024

I have never used this app before, unable to review

Blooming Bliss
United States
5 days using the app
September 18, 2024

Je ne sais pas encore si je vais beaucoup m'en servir.

MamanVolcan
Canada
5 months using the app
September 20, 2024

The formatting options are woefully behind other email apps. The lack of ability to format the text like custom fonts etc. Basically the email design formatting should be consistent with the pages formatting.

Smell Hound – Odour Eliminator
New Zealand