Reviews (2,055)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it ideal for those with minimal technical skills. They value the customizable email templates and the free tier that allows up to 10,000 emails per month. The built-in analytics are also a highlight, helping track and optimize email campaign effectiveness. It's especially beneficial for solo entrepreneurs and beginners in email marketing.

March 14, 2021

It's very easy and convinient for me.
The only complain I have is that I want to use "liquid tags" in email messages.

InstaChord
Japan
About 22 hours using the app
January 22, 2021

It was easy to use and it worked well. Editing was easy and there are enough possibilities. I recommend Shopify email.

kustom.fi
Finland
About 15 hours using the app
March 20, 2022

Can anyone tell me how to set up an automated welcome email? I can't seem to figure out how to do that. I like the layouts and design, but I might need to switch to another app, if I can't streamline this a bit.

Catskills Vintage & Co.
United States
About 10 hours using the app
Shopify replied March 30, 2022

Thank you for taking the time to write your review and ask your question! You can indeed set up a welcome email for new customers within Shopify, but it is not done directly within the Shopify Email app. This can instead be set up within the Automations section of the Marketing tab in the Shopify admin.

We have a guide here you can follow which explains how to create an automation within Shopify, including sending a welcome email to your customers: https://bit.ly/3iPaDoo. -Victor, Shopify Support

November 22, 2020

Sent the first email this morning and it was very simple. Good so far if you are looking for a simple email option to reach custiomers

Brims Etc
United States
About 8 hours using the app
November 29, 2020

I used the app to finally utlitize my growing email list, I've had problems in the past trying mail chimp and gsuite, i'm glad there was something easy to use. I got a sale within 5 hours of the simple email, the templates were easy to use. Please offer email addresses linked to my domain without google, trying to access google messes up on my shared computer due to kids who use it for school.

Silver Bramble Jewelry
United States
About 7 hours using the app
March 12, 2021

Good app, pretty easy to use for marketing emails. It has all the basic tools. I would love to see ways to edit the size of the padding (too big in my opinion), a background photo (esp. in the header), turn off the header or be able to fully edit it and to have a full width option (header/footer) in the future. Thank you!

Big Sky Products
United States
About 3 hours using the app
Edited October 23, 2020

I like how I can access this app easily from shopify and create a professional email to my customers. Still learning all the features but so far so good.

KEINAHSA
United States
About 2 hours using the app
Edited December 26, 2020

So far so good...I do like the app, when I get more savvy I know to enjoy a lot more. Thank you Shopify! :))))))))))))))))))))))))))))))))))))))))))))))))))))

LMALEAVEMEALONE
United States
About 1 hour using the app
February 23, 2021

It was all going along fine until I reviewed my newsletter and I couldn't figure out how to go back to editing mode.

Hemp & Company
Canada
40 minutes using the app
December 5, 2020

Very intuitive and efficent tool All required steps are clearly explained and easy to use for anyone

The Fragrance Shop
Portugal
38 minutes using the app