Reviews (2,176)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its user-friendly interface and seamless Shopify integration, making email campaign management straightforward by directly accessing products and customer data. They value the cost-effective pricing, including a free tier, and customizable templates that enhance brand alignment. Features like built-in analytics and automated workflows are noted for boosting sales and engagement, benefiting both new and experienced store owners.

July 31, 2024

basic, quite limited yet not a bad app

HOBI.LT 🇱🇹
Lithuania
23 days using the app
October 4, 2024

good

Future Gen Computers
United Arab Emirates
3 months using the app
July 17, 2024

its great i set it up it goes, just does what it's supposed to do

Monkey Business
United Kingdom
3 months using the app
August 13, 2024

best app and easy to use

Eligator Nutrition
India
About 1 month using the app
May 24, 2024

Shopify email has been great! I love how easily it integrates with my store and allows me to easily create targeted email campaigns. I give this app 4 stars instead of 5 because of the font size selector. It's a slider bar rather than a box you can enter a number into. Sometimes it's a little finicky to select the font size I want. It is also a little tricky to make two different sections of text within the same section different font sizes. Other than this, Shopify Email has done a great job of allowing me to maintain and integrated email list without paying for an external service. I would recommend it to anyone with a Shopify store.

Polished Embroidery
United States
Over 1 year using the app
March 21, 2024

Super easy to use, delivers emails to my subscribers, running on the free plan currently.
Only 1 gripe with the system which is, when adding products to an email, if the product has more than 1 image, then the system uses the last image available, not the first (or main) product image as you would expect.
This can be edited to display your choice of image for the product, but IMO it should always load the first, main, default image for a product as standard IMO. This is why we set a default image for a product in Shopify product admin, right? - the first image a customer sees of a product!
Beyond that, it really is a super easy to use system that gets the job done!
And for lower volume email sending users, most likely free to use - and low cost when you start paying to send more.

Midland Helicopters
United Kingdom
Over 1 year using the app
May 27, 2024

This user-friendly app supports our small family business by enhancing our interactions with customers. It efficiently aids our customers in understanding our business better. The app also plays a crucial role in keeping customers informed about captivating in-store promotions, all while adhering to top-notch business standards. Furthermore, it ensures the required security and peace of mind for both our customers and our business.

Alfa Baby Boutique
United States
Almost 4 years using the app
July 16, 2024

Ease of use, templates available.

mygoodwines.de
Germany
About 2 months using the app
May 26, 2024

It's good, and I'm glad to have an integrated mail app. I used to use Constant Contact, and there were features that I would love to see added to Shopify mail that would make it closer to that kind of app. But I'm quite happy to not have to pay Constant Contact, and I'm willing to put up with slightly less functionality but better integration and ease of use.

Gorgeous Fabrics
United States
About 4 years using the app
May 27, 2024

I love Shopify Email campaigns. Seamless, professional, and the templates are a joy to customize. We are guaranteed orders after each campaign is sent. I used to pay a salaried employee ti do this with a costly email service company.

Hopeless Romantic
United States
Over 1 year using the app