Reviews (2,011)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting engagement and sales through email marketing. It features a user-friendly interface, customizable templates, and effective Shopify integration. The app is noted for its scalability and cost-effectiveness, with free emailing up to a certain limit and robust analytics to track campaign performance. Merchants appreciate its simplicity and effectiveness in creating professional-looking email campaigns without needing extensive technical knowledge.

February 23, 2024

I've had my store over 13 years and in that time, I've used several top newsletter services, including Mailchimp and Klaviyo. For a one person business, I never really used all the advanced features of those services and they were really expensive and often hard to figure out. I was immediately pleased with Shopify Email for it's ease of use and intuitiveness. It just works so easily with my Shopify store. When I first saw some of the basic templates, I was a little dismayed, but quickly found them easy to customize to a nice, clean design. On top of the ease of use, the low cost has really saved my 1 person shop during a big dip in my niche lately. Wonderful option for those getting started or with a time / money budget. Truly pleased with this app. I hope Shopify continues to give it love. Way to go, Shopify!

French Kiss Collections
United States
6 months using the app
May 9, 2024

It's decent enough to use, but I would like more ability to better customise fonts, colours, and the general theme of emails. In particular, changing colours of text and hyperlinks to be our house colours is time-consuming and doesn't work very well.

Working Class History | Shop
United States
About 2 years using the app
May 29, 2024

Very user friendly

hillbillyscrappin
Australia
Almost 3 years using the app
May 10, 2024

For a free email marketing app this is very good.

ORGANMASTER SHOES
United States
Over 3 years using the app
April 27, 2024

I haven't been using it very long, but it seems to work like it should. I'm very familiar with how email marketing systems work, and so far it's doing exactly what I want it to do!

Patchwork Puppies
United States
3 months using the app
September 18, 2024

wow ,sehr gut

HANISTORE.DE
Germany
About 2 months using the app
July 30, 2024

good

My Store
United Kingdom
16 days using the app
April 20, 2024

The application is free it’s true, but it’s been 3 months since my emails are sent without my profile image and with an email address different from mine. I had to find myself why there was this, I was not contacted or warned. It’s free it’s true but pay attention the quality is not always present

Artifice.
France
About 2 years using the app
Shopify replied April 22, 2024

Thank you for your review. We'd be glad to help you take a look at your settings and make sure everything is working as it should. Please connect with our Live Team (https://shopify.link/vRnL) at your earliest convenience. -Olivia, Shopify Support

October 28, 2024

BUenisima

Heraklion Auto Detailing
Spain
21 days using the app
March 27, 2024

I use Shopify Email as a small business with currently 1455 email subscribers and it works perfect for me. I love that its free and easy to adjust.

Mie Christiansen Jewelry
Denmark
Over 3 years using the app