Reviews (2,176)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its user-friendly interface and seamless Shopify integration, making email campaign management straightforward by directly accessing products and customer data. They value the cost-effective pricing, including a free tier, and customizable templates that enhance brand alignment. Features like built-in analytics and automated workflows are noted for boosting sales and engagement, benefiting both new and experienced store owners.

July 16, 2024

Ease of use, templates available.

mygoodwines.de
Germany
About 2 months using the app
March 1, 2024

Really good free app. You can set up automations up to 90 days wait time, and send up to 10000 emails for free! This is perfect for those with small email lists that have to otherwise pay through the nose for basically the same thing.

Of course, there are things I wish it would do (mostly would like to know the non-Shopify links that are clicked), but for free email hosting? It's pretty darn amazing.

Patricia Loofbourrow
United States
Almost 2 years using the app
July 19, 2024

https://apps.shopify.com/shopify-email/reviews?locale=nb#modal-show=WriteReviewModal

SAMIBOY
Norway
3 months using the app
June 6, 2024

Everything was ok for a number of years, but Shopify has decided that we do not need to see open rates on any of the campaigns that have 100% delivery.

I mean: every other email provider shows open rates, etc, but Shopify's programmers, decided they see things differently and removed these report stats.

vfx-studio
United States
Over 3 years using the app
Shopify replied June 10, 2024

Thank you for your review. Campaign analytics reports can be accessed from the *Campaign Summary > View Report* section through Shopify Email's marketing tab. Read more about this here: https://shopify.link/j6rb. -Olivia, Shopify Support

September 4, 2024

very

Creta Russy
Italy
4 months using the app
December 12, 2024

parfait

Maison Sana
France
26 days using the app
October 1, 2024

In a single word, "great."

India Handicraftz
India
12 days using the app
May 20, 2024

I'm loving it! Since I opened my shop 6 years ago I have used payed email marketing (privy). Until I had problem about a month ago. On the new products launch day the provider simply couldn't send my email to my customers. I reached out to them and I only heard back from them a day later with no solution. They were having some issues and couldn't provide help. This cause me great loss. Searching for new service I found out Shopify offers a bunch of apps including email marking. I'm using it for about a month now and I'm super satisfied! It's much simpler, but I like it. Super easy to use. I love the fact there is no cost. I recommended it!

Aguas Claras Organics
United States
3 months using the app
May 25, 2024

Tough to critique the app because this is the first time I've used such an app but am learning.

I had created and sent an advertising email earlier (my first) that didn't turn out as intended. Hopefully our next scheduled marketing email will be more prudent and lead to sales/conversions.

Thank you.

MILSPEC WATCH GROUP
United States
7 months using the app
September 30, 2024

brilliant!

Cake Secret
United Kingdom
8 months using the app