Reviews (2,232)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting business growth through enhanced engagement and conversions. They appreciate its cost-effectiveness, scalability, and seamless integration with Shopify stores. Features like customizable templates, dynamic fields, built-in analytics, and email automation are standout benefits. The user-friendly interface and reliable performance make it a preferred choice, with effective support aiding in optimization.

February 23, 2024

I've had my store over 13 years and in that time, I've used several top newsletter services, including Mailchimp and Klaviyo. For a one person business, I never really used all the advanced features of those services and they were really expensive and often hard to figure out. I was immediately pleased with Shopify Email for it's ease of use and intuitiveness. It just works so easily with my Shopify store. When I first saw some of the basic templates, I was a little dismayed, but quickly found them easy to customize to a nice, clean design. On top of the ease of use, the low cost has really saved my 1 person shop during a big dip in my niche lately. Wonderful option for those getting started or with a time / money budget. Truly pleased with this app. I hope Shopify continues to give it love. Way to go, Shopify!

French Kiss Collections
United States
6 months using the app
May 27, 2024

This user-friendly app supports our small family business by enhancing our interactions with customers. It efficiently aids our customers in understanding our business better. The app also plays a crucial role in keeping customers informed about captivating in-store promotions, all while adhering to top-notch business standards. Furthermore, it ensures the required security and peace of mind for both our customers and our business.

Alfa Baby Boutique
United States
Almost 4 years using the app
August 20, 2024

It's easy to use! Very user friendly, simple to setup.

Steve’s Outdoor Solutions LLC.
United States
About 1 month using the app
October 4, 2024

good

Future Gen Computers
United Arab Emirates
3 months using the app
May 27, 2024

I love Shopify Email campaigns. Seamless, professional, and the templates are a joy to customize. We are guaranteed orders after each campaign is sent. I used to pay a salaried employee ti do this with a costly email service company.

Hopeless Romantic
United States
Over 1 year using the app
May 26, 2024

It's good, and I'm glad to have an integrated mail app. I used to use Constant Contact, and there were features that I would love to see added to Shopify mail that would make it closer to that kind of app. But I'm quite happy to not have to pay Constant Contact, and I'm willing to put up with slightly less functionality but better integration and ease of use.

Gorgeous Fabrics
United States
About 4 years using the app
August 29, 2024

good

Velo Pro Australia
Australia
Over 1 year using the app
May 20, 2024

I'm loving it! Since I opened my shop 6 years ago I have used payed email marketing (privy). Until I had problem about a month ago. On the new products launch day the provider simply couldn't send my email to my customers. I reached out to them and I only heard back from them a day later with no solution. They were having some issues and couldn't provide help. This cause me great loss. Searching for new service I found out Shopify offers a bunch of apps including email marking. I'm using it for about a month now and I'm super satisfied! It's much simpler, but I like it. Super easy to use. I love the fact there is no cost. I recommended it!

Aguas Claras Organics
United States
3 months using the app
March 4, 2024

Definitely a 5.
1. Saves me from needing an outside app like MailChimp.
2. All of my mass emails have a professional look.
3. Many templates.
4. Easy links.

Uniformity Lafayette
United States
Over 3 years using the app
April 12, 2024

Its good. I definitely wish it had a few more edit options, but overall it’s been really easy to use and free with the Shopify app.

The Mason Bar Company
United States
Over 3 years using the app