Reviews (2,232)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting business growth through enhanced engagement and conversions. They appreciate its cost-effectiveness, scalability, and seamless integration with Shopify stores. Features like customizable templates, dynamic fields, built-in analytics, and email automation are standout benefits. The user-friendly interface and reliable performance make it a preferred choice, with effective support aiding in optimization.

April 27, 2024

Perfect for small stores and makes email sending cheap and easy. Saved me a fortune compared to Klaviyio

Nato Strap Store
United Kingdom
Almost 4 years using the app
August 27, 2024

Works great

PlasticTox
United States
3 months using the app
November 8, 2024

Die App ist ok. Große Segmente werden jedoch nicht gesendet und das Selektieren einzelner Segemente ist nicht optimal.

The Brand Box Handel & Vertrieb GmbH
Germany
4 months using the app
May 25, 2024

Tough to critique the app because this is the first time I've used such an app but am learning.

I had created and sent an advertising email earlier (my first) that didn't turn out as intended. Hopefully our next scheduled marketing email will be more prudent and lead to sales/conversions.

Thank you.

MILSPEC WATCH GROUP
United States
7 months using the app
April 7, 2024

I have enjoyed using the Shopify Email app. It is easy to navigate and I love the pre-made templates that make for a simple way to personalize your stores brand. Sending emails never felt so good! Thank you Shopify!!

Kish
goditbrands.com

GOD IT BRANDS
United States
Over 1 year using the app
November 7, 2024

Les courriels sont bien rédigés, ce qui donne un aspect professionnel au client.

NATIONS SPOTS
France
About 1 year using the app
August 27, 2024

Easy to navigate , edit and use

Helenes Best Buys
Australia
23 days using the app
April 25, 2024

I've been using this app to manage email campaigns for my online store, and it's been a mostly positive experience. The user-friendly interface makes it easy to navigate, and it's quite cost-effective. Integration with my store was seamless, and I particularly appreciate the diverse range of email templates and the valuable analytics it offers, like tracking delivery, open, and click-through rates.

The mass emailing feature stands out as a robust alternative to other more expensive services. However, there's definitely room for improvement. I would love to see more advanced features, a wider variety of templates, and additional font options to enhance our marketing emails further.

While the app's simplicity is one of its greatest strengths, making it accessible even to beginners, it can sometimes feel limiting when you're looking to create more complex, customized campaigns. Also, there have been a few instances where email delivery didn't go as smoothly as expected.

Overall, it's a solid choice for those starting out or running straightforward campaigns, but for those needing more depth, it might fall a bit short.

HORP
Australia
Over 2 years using the app
July 22, 2024

Very easy to make an email

HENRY equestrian
Greece
About 2 years using the app
January 15, 2025

Easy to use and affordable. Pay per email campaign after the free usage gives you flexibility. No email, no payment.

High Plains Prospectors
United States