Reviews (2,178)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its user-friendly interface and seamless Shopify integration, making email campaign management straightforward by directly accessing products and customer data. They value the cost-effective pricing, including a free tier, and customizable templates that enhance brand alignment. Features like built-in analytics and automated workflows are noted for boosting sales and engagement, benefiting both new and experienced store owners.

May 21, 2024

So far, it has been a great experience! It definitely has a learning curve, but once you figure it out, it is pretty smooth sailing! Thank you

Newlifeauri
United States
6 months using the app
April 29, 2024

We really love Shopify platform and their email are useful... BUT i will be honest their email system is not the greatest and their competitors when it comes to email marketing are out doing them!

Shopify doesn't have much room for creative emails. As its a shopify platform with a shopify email iv'e always wondered why they do not have video options or GIF or moving features inside their emails but other platforms do? This is sad as the best thing is as a company is to limit the amount of platforms we use to not build clutter but it looks like it might be an options

PBeauty Hair
United Kingdom
About 4 years using the app
Shopify replied May 1, 2024

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As we can completely understand the impact of this, I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

March 27, 2024

I use Shopify Email as a small business with currently 1455 email subscribers and it works perfect for me. I love that its free and easy to adjust.

Mie Christiansen Jewelry
Denmark
Over 3 years using the app
October 21, 2024

i like this part

It does what it says on the tin, its easy to use and change the templates. I have set up several automatic workflows as well as sending out newsletters.

feather fashion men&women
Pakistan
April 29, 2024

I love the simplicity of the Shopify app. I can get a lot done. I make my online management a breeze

Beautiful Hair Products & Accessories Store
United States
Almost 4 years using the app
August 6, 2024

its simple and easy to use

Stellar Time Co
United States
9 months using the app
April 14, 2024

cheaper than other programs and super simple to use. Allows me to save my templates for my weekly emails so that I don't have to start from scratch. The amount of preset template options are great too!

Greener Harvest Seeds
United States
Over 1 year using the app
May 2, 2024

This app is very new member friendly! It has been easy to navigate on the app. It has provided me with plenty of information and recommendations. I am looking forward to utilizing the app more.

Scrubs World & More
United States
Almost 2 years using the app
May 31, 2024

Works well, easy to use. Nothing more than that needs to be said.

Virtika Outerwear Europe
Switzerland
Over 2 years using the app
March 13, 2024

If could do a "customer bought" section, it would be 10 stars. currently has more abandoned options, so if its a good product need more options to gain back wins. So far does what it needs when i need it to. But also you must put in the time to get from it what you need. Thanks.

Saturated
United States
8 months using the app