Reviews (2,234)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting business growth through enhanced engagement and conversions. They appreciate its cost-effectiveness, scalability, and seamless integration with Shopify stores. Features like customizable templates, dynamic fields, built-in analytics, and email automation are standout benefits. The user-friendly interface and reliable performance make it a preferred choice, with effective support aiding in optimization.

June 6, 2024

Everything was ok for a number of years, but Shopify has decided that we do not need to see open rates on any of the campaigns that have 100% delivery.

I mean: every other email provider shows open rates, etc, but Shopify's programmers, decided they see things differently and removed these report stats.

vfx-studio
United States
Over 3 years using the app
Shopify replied June 10, 2024

Thank you for your review. Campaign analytics reports can be accessed from the *Campaign Summary > View Report* section through Shopify Email's marketing tab. Read more about this here: https://shopify.link/j6rb. -Olivia, Shopify Support

March 30, 2024

You really can make these emails appealing using canva and adding to the basic features. Who needs more than that for free? I am saving $125.00 per month dropping a real service which I never used to full capacity anyway, plus I am blasting the entire list easily on the free plan.

Bluefishfinder.com
United States
About 1 year using the app
July 25, 2024

Eu achei o programa muito bom e dei 4 estrelas, pois é óbvio que tem coisas para melhorar. Acho que é fácil de usar, programar e criar os e-mails. No entanto, deveria haver uma ferramenta dedicada para os templates, permitindo criar formatos específicos com a identidade da marca.

Além disso, seria útil se elementos como as redes sociais da marca pudessem ficar salvos, permitindo apenas marcar na hora de criar. Atualmente, ter que adicionar link por link é frustrante e atrasa muito o processo.

Seria interessante abrir para que criadores enviassem mais templates, pois os padrões disponíveis muitas vezes não correspondem à identidade visual da marca.

Nuance Lingerie
Brazil
Over 2 years using the app
November 28, 2024

https://www.viintage.store

Viintage Store
Qatar
13 days using the app
March 28, 2024

Great app. The email marketing system is working with the essential email marketing templates such as discount, newsletter. Any expansion on newer templates on the email templates would be great. Besides that, the current email marketing system allows you to code your own emails, great work Shopify team.

Massagebody
Australia
10 months using the app
December 6, 2024

tres pratique

E-Sabah online ship
Algeria
9 days using the app
October 27, 2024

Tek kelime ile Harika

Butikaz
Türkiye
About 1 month using the app
August 8, 2024

templates are a great advantage

BrokenMood
United States
9 months using the app
March 27, 2024

I use Shopify Email as a small business with currently 1455 email subscribers and it works perfect for me. I love that its free and easy to adjust.

Mie Christiansen Jewelry
Denmark
Over 3 years using the app
November 17, 2024

I like

Jewelry Angel GR
Israel
14 days using the app