Reviews (2,338)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, enhancing email campaign management and performance tracking. It offers cost-effective solutions with user-friendly design tools, customizable templates, and dynamic fields. Built-in analytics, automation capabilities, and integration with Shopify Forms and Shopify Flow help personalize customer interactions and automate processes. Merchants also praise the straightforward setup, reliable performance, and responsive support team.

July 24, 2024

I think it gets the job done. I only wish there were more layout design options.

From The States
United States
Almost 3 years using the app
May 24, 2024

Shopify email has been great! I love how easily it integrates with my store and allows me to easily create targeted email campaigns. I give this app 4 stars instead of 5 because of the font size selector. It's a slider bar rather than a box you can enter a number into. Sometimes it's a little finicky to select the font size I want. It is also a little tricky to make two different sections of text within the same section different font sizes. Other than this, Shopify Email has done a great job of allowing me to maintain and integrated email list without paying for an external service. I would recommend it to anyone with a Shopify store.

Polished Embroidery
United States
Over 1 year using the app
March 30, 2024

You really can make these emails appealing using canva and adding to the basic features. Who needs more than that for free? I am saving $125.00 per month dropping a real service which I never used to full capacity anyway, plus I am blasting the entire list easily on the free plan.

Bluefishfinder.com
United States
About 1 year using the app
July 25, 2024

I think shopify should have more options to custom emails and make it simple. I feel like the emails are limited to artistic details and abilities to create fun emails that catches the eye.

Friendofsinners777
United States
About 2 years using the app
April 27, 2024

Perfect for small stores and makes email sending cheap and easy. Saved me a fortune compared to Klaviyio

Nato Strap Store
United Kingdom
Almost 4 years using the app
September 26, 2024

Super easy to use

SWS Vintage
United States
25 days using the app
September 20, 2024

Ottima App per Shopify.
Molto più semplice ed intuitiva di altre app....troppo complesse. Questa con i suoi modelli è molto adatta al fai da te

Olivia Cooper - Beauty shop
Italy
6 days using the app
August 25, 2024

Easy to follow work flows and automations.

BFT Snacks
Australia
10 months using the app
March 28, 2024

Great app. The email marketing system is working with the essential email marketing templates such as discount, newsletter. Any expansion on newer templates on the email templates would be great. Besides that, the current email marketing system allows you to code your own emails, great work Shopify team.

Massagebody
Australia
10 months using the app
April 25, 2024

I've been using this app to manage email campaigns for my online store, and it's been a mostly positive experience. The user-friendly interface makes it easy to navigate, and it's quite cost-effective. Integration with my store was seamless, and I particularly appreciate the diverse range of email templates and the valuable analytics it offers, like tracking delivery, open, and click-through rates.

The mass emailing feature stands out as a robust alternative to other more expensive services. However, there's definitely room for improvement. I would love to see more advanced features, a wider variety of templates, and additional font options to enhance our marketing emails further.

While the app's simplicity is one of its greatest strengths, making it accessible even to beginners, it can sometimes feel limiting when you're looking to create more complex, customized campaigns. Also, there have been a few instances where email delivery didn't go as smoothly as expected.

Overall, it's a solid choice for those starting out or running straightforward campaigns, but for those needing more depth, it might fall a bit short.

HORP
Australia
Over 2 years using the app