Reviews (2,234)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting business growth through enhanced engagement and conversions. They appreciate its cost-effectiveness, scalability, and seamless integration with Shopify stores. Features like customizable templates, dynamic fields, built-in analytics, and email automation are standout benefits. The user-friendly interface and reliable performance make it a preferred choice, with effective support aiding in optimization.

March 13, 2024

If could do a "customer bought" section, it would be 10 stars. currently has more abandoned options, so if its a good product need more options to gain back wins. So far does what it needs when i need it to. But also you must put in the time to get from it what you need. Thanks.

Saturated
United States
8 months using the app
March 18, 2024

I have made great use of Shopify Email! I always get orders when I send out an email - it's great for reminding customers you exist and getting them to your store. Love it!

Shungite Queen
United States
Over 2 years using the app
June 2, 2024

Easy to use. The only improvement I would ask for is more seasonal templates - ie mother's day, fathers day, easter, Christmas, grandparents day etc, and a choice of 2 or 3 for each

Home And Bay
United Kingdom
Over 3 years using the app
May 31, 2024

It was really easy to lay out my newsletter and send it out. I'm looking forward to using it more!

Nathan (N8) Miers
United States
Over 1 year using the app
April 14, 2024

cheaper than other programs and super simple to use. Allows me to save my templates for my weekly emails so that I don't have to start from scratch. The amount of preset template options are great too!

Greener Harvest Seeds
United States
Over 1 year using the app
February 23, 2024

pretty good. the price is amazing. while i wish they had many more features, allowing us to auto schedule and resend unopened emails to customers would be amazing.

ShadedbyShanell
United States
About 1 year using the app
May 31, 2024

This is a great tool to us for your store, I will recommend everyone to install this app and make use of it. this will improve your marketing strategy and improve your turnover rate.

TOUCH COLLECTIONS
South Africa
9 months using the app
April 29, 2024

We really love Shopify platform and their email are useful... BUT i will be honest their email system is not the greatest and their competitors when it comes to email marketing are out doing them!

Shopify doesn't have much room for creative emails. As its a shopify platform with a shopify email iv'e always wondered why they do not have video options or GIF or moving features inside their emails but other platforms do? This is sad as the best thing is as a company is to limit the amount of platforms we use to not build clutter but it looks like it might be an options

PBeauty Hair
United Kingdom
About 4 years using the app
Shopify replied May 1, 2024

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As we can completely understand the impact of this, I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

May 28, 2024

I've used Shopify for years and have never had a problem its worked perfectly for my small business

S T Y L E L A U N D R Y
Australia
Over 2 years using the app
December 20, 2024

Sehr gut

Luxovate
Germany
About 2 months using the app