Reviews (2,180)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its user-friendly interface and seamless Shopify integration, making email campaign management straightforward by directly accessing products and customer data. They value the cost-effective pricing, including a free tier, and customizable templates that enhance brand alignment. Features like built-in analytics and automated workflows are noted for boosting sales and engagement, benefiting both new and experienced store owners.

June 18, 2024

It shows personalization as {last name} literally. What a ridiculous function

Kshopina
South Korea
About 4 years using the app
Shopify replied June 19, 2024

Hi, there! Thank you for your review. Where it shows {last name} should be pulling in the relevant last name. If it's not doing this we would need to look into this with you in more detail in order to assist further. Please contact our support team through the Help Center here (https://shopify.link/vRnL) for more help. This guide on creating email marketing campaigns using Shopify Email (https://shopify.link/2ZpN) and this guide on adding custom Liquid to Shopify Email campaigns (https://shopify.link/7AKV) can help in the meantime as well. -Erin, Shopify Support

July 16, 2024

Ease of use, templates available.

mygoodwines.de
Germany
About 2 months using the app
July 17, 2024

Súper intuitiva y versátil. Las plantillas dan ideas geniales acerca de cómo armar un e-mail de aspecto súper profesional en unos cuantos clics. La integración con los segmentos y la programación a fecha futura permite organizar las campañas de e-mail con segregación y sincronización perfectas. Recomendadísima.

Koiné Store
Costa Rica
About 1 month using the app
July 19, 2024

Awesome Product!!

Author Darcy Rose
United States
21 days using the app
July 3, 2024

yes is good.

hautevea
Mexico
6 months using the app
July 29, 2024

Simple et efficace

Joybag
France
4 days using the app
June 20, 2024

Good, easy to use.

TheDecoratingDiva
Canada
Over 1 year using the app
June 29, 2024

seems like a good app but it does not send your first 1,000 emails for free, you still have to pay a base price. I find this description very misleading and disappointing.

BioLuxe
Canada
5 months using the app
Shopify replied July 2, 2024

Thank you for your review and feedback. If your store is on the Basic, Shopify, Advanced Shopify, or Shopify Plus plan, then you can send 10,000 emails for free every calendar month with Shopify Email. If you have noticed issues with your billing please email us so we can investigate further https://bit.ly/2AWw5VA. - Clare, Shopify Email

July 6, 2024

it was easy and simple to use,

KDDRC
United States
About 2 months using the app
June 6, 2024

Everything was ok for a number of years, but Shopify has decided that we do not need to see open rates on any of the campaigns that have 100% delivery.

I mean: every other email provider shows open rates, etc, but Shopify's programmers, decided they see things differently and removed these report stats.

vfx-studio
United States
Over 3 years using the app
Shopify replied June 10, 2024

Thank you for your review. Campaign analytics reports can be accessed from the *Campaign Summary > View Report* section through Shopify Email's marketing tab. Read more about this here: https://shopify.link/j6rb. -Olivia, Shopify Support