Reviews (1,910)

Overall rating
4.7
Counts per rating level
  • 74% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness, including a free usage tier, and its ability to enhance email marketing directly within the platform. It offers customizable templates, automated features, and AI-generated content, improving customer engagement and retention. Integration with other apps and built-in analytics are also valued, alongside responsive support for tracking email campaign performance.

June 26, 2025

Really easy to use and has a lot of pre-set templates. I also love how easy it is to integrate the brand colors within the templates.

HYGIIENE
United States
Over 1 year using the app
May 7, 2025

A cost effective means to reach customers. The auto generated contents and the editing features make Shopify Email a great tool.

No-Ratz
United States
About 2 years using the app
July 9, 2025

Left expensive Klaviyo for this one and getting great results while saving cash!

iOgrapher
United States
5 days using the app
February 27, 2025

Shopify Email is a great tool for sending professional and engaging emails directly from the Shopify platform. It’s easy to use, integrates seamlessly with my store, and offers beautiful templates that make email marketing simple.

However, I wish there was an option to edit the link for buttons more freely. Right now, the customization feels a bit limited, and having more control over button URLs would improve flexibility for different campaigns.

Overall, it’s a solid email marketing tool, but adding more customization options—especially for links—would make it even better!

BOXALOTA
Ireland
2 months using the app
May 19, 2025

Easy to set up, great functionality and good reporting.
Seems to have delivered well which is another bonus.

Half A Lemon
United Kingdom
Over 3 years using the app
July 7, 2025

It's pretty simple to use if you need to customize a template. I'm still learning about the available features but so far so good with testing. One issue was the spacers in the template I used didn't look as good on an iPhone as they did on an iPad.

Asali Origins
United States
6 months using the app
April 7, 2025

Super. Economica e flessibile. Permette di fare molto con relativamente poco. Un ottimo modo per iniziare a far crescere la mailing list e fidelizzare un pubblico.

Addestramento del Cavallo Sportivo
Italy
4 months using the app
July 15, 2025

Simple and easy to use. I love the ability to incorporate my brand colors!

ZENI BEAUTY
United States
Almost 4 years using the app
February 19, 2025

I love how easy it is to use. I especially appreciate the "oops you need to fix this" at the top when I forget to add links to my buttons - that way my customers will never be left with unclickable links.

The Purple Alligator
United States
About 5 years using the app
February 23, 2025

This app is great and easy to use. I used to use mailchimp but I reached too many contacts and was going to start having to pay $60 a month! Shopify email is free and perfect for my business.

Hey Thanks Herbal Co.
United States
Almost 2 years using the app