Reviews (2,167)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its user-friendly interface and seamless Shopify integration, making email campaign management straightforward by directly accessing products and customer data. They value the cost-effective pricing, including a free tier, and customizable templates that enhance brand alignment. Features like built-in analytics and automated workflows are noted for boosting sales and engagement, benefiting both new and experienced store owners.

November 20, 2024

Very easy to use

thinkle.com.au
Australia
About 2 years using the app
December 1, 2024

It's ok. There is some functionality that is missing. There isn't a section to add a navigation menu. I have to add a HTML code. I can't find any articles on information on the code itself or how to add the code. It's like Shopify wants us to spend $ with their partners for solutions that should be already provided to us. We are the partners. We are already spending money.

NuHaire
United States
Over 1 year using the app
December 11, 2024

I love this email integration - Thank you

Hermitage Molly
Ireland
Over 1 year using the app
November 15, 2024

Very easy to use! I wish there were more template options.

Touchable Roots
United States
Almost 2 years using the app
November 18, 2024

so for it works well. But don't understand the forms...

Fig & Myrtle
United States
Almost 2 years using the app
November 22, 2024

Application simple d'utilisation par contre les exemples de Template ne sont pas forcément toutes traduites s'est dommage.

lady-dares
France
Over 1 year using the app
Edited November 28, 2024

Dreadful bounce rate and hopeless support. I have been using Mailchimp, integrated with Shopify for many years. Being fully integrated, our mailing list is automatically synced between the two. As Mailchimp has become so expensive for small businesses, I decided to try sending campaign emails from Shopify - campaigns very similar in content and length as previously sent from Mailchimp. My Mailchimp bounce rate on the last email sent on 1 Nov was 0.15% which I'm sure you will agree proves the list is pretty good. The very first campaign I sent from Shopify led to 5.7% bounces! I explain this to Shopify support and they just send AI generated suggestions that make no sense to my problem, passing me from support person to person in the hope I will go away. One phone call would sort this out but that's not possible nowadays.

They leave me no choice but to stick with Mailchimp - and if this is an example of what to expect from today's support after 9 years of being with Shopify then I must consider moving my store to a better competitor.

Oh and disregard Shopify's assertion here that I have been using the App for a year - they may have auto-installed it a year ago, but I only started using it in Nov 2024.

Indigo Silver
United Kingdom
Over 1 year using the app
November 24, 2024

Very convenient and makes my time management much easier.

Succulent Eyez Eyewear
United States
Over 1 year using the app
November 9, 2024

C'EST PRATIQUE ET CELA NOUS FAIT ÉCONOMISER DU TEMPS !!! ON VEND À LA PLACE DE FAIRE DE LA BUREAUCRATIE :)

Cuisine du Domaine
Canada
About 2 years using the app
December 8, 2024

v v seamless

Gully Labs
India
Over 1 year using the app