Reviews (2,166)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its user-friendly interface and seamless Shopify integration, making email campaign management straightforward by directly accessing products and customer data. They value the cost-effective pricing, including a free tier, and customizable templates that enhance brand alignment. Features like built-in analytics and automated workflows are noted for boosting sales and engagement, benefiting both new and experienced store owners.

November 20, 2024

Loving shopify email. So easy to send promo emails all in one spot.

Passion Moon Potions
United States
Almost 3 years using the app
November 12, 2024

We use Klaviyo and this is easier to use but not necessary better or worse and just different.

MASTERPAN
United States
Over 4 years using the app
December 1, 2024

It's ok. There is some functionality that is missing. There isn't a section to add a navigation menu. I have to add a HTML code. I can't find any articles on information on the code itself or how to add the code. It's like Shopify wants us to spend $ with their partners for solutions that should be already provided to us. We are the partners. We are already spending money.

NuHaire
United States
Over 1 year using the app
September 30, 2024

A very cool and useful app that has everything a starting business needs. Intuitive and easy to use. Additionally, it’s free for small shipment volumes, so what more could you ask for? :) Highly recommend.

FalcOne Gallery
Poland
11 months using the app
September 12, 2024

As a new shop owner, I don't have time to sort out all the email marketing plans, etc. Flow and Shopify Email automations working together have made my life a lot easier. It takes a lot off my plate. By easily pulling in discounts, products, etc. I don't have to overthink reaching out to customers to get them to engage, etc. And it's working! I also appreciate all the insights and analysis. Plus, the heads up on things I might need to rethink in my email marketing approach. I've used the other big email marketing companies before, and you can truly go down a rabbit hole with them. Shopify emails are straight forward and to the point, which is what people want.

Hamilton & Co
United States
4 months using the app
October 18, 2024

The email automation is good. Some of the items like social media input should stay in place and edited as needed. Templates available could be more creative going forward and more AI with details. But overall its a good feature easy to manipulate and the fact that you dont have to leave the app to create a email is a plus and of course its in the subscription no extra cost to cover.

RICH SKIN Boutique
United States
About 1 month using the app
November 6, 2024

Could you please update a feature that allows automated email workflows also to be sent on specific days instead of a defined time period (e.g. not wait for "X / hours" after signup or sending a mail but "until / next sunday" for example). That would be really great

Bernie Mars
Switzerland
6 months using the app
November 16, 2024

easy to use, user friendly, lots of good imputs -

xoxkn.it
Italy
Over 2 years using the app
December 10, 2024

Works perfect and very user friendly!

Shirt life.
Denmark
Almost 4 years using the app
December 3, 2024

I found it easy to use so many thanks for that.

Wycksted
New Zealand
Over 3 years using the app