Reviews (2,182)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its user-friendly interface and seamless Shopify integration, making email campaign management straightforward by directly accessing products and customer data. They value the cost-effective pricing, including a free tier, and customizable templates that enhance brand alignment. Features like built-in analytics and automated workflows are noted for boosting sales and engagement, benefiting both new and experienced store owners.

April 12, 2024

The shopify email app is easy to use. I love the simplicity of it and it helps me stay in communication with my customers. Everyone always compliments me on how professional my emails are.

However, I wish there were an option for adding videos.

Love Life Naturals
United States
About 3 years using the app
May 11, 2024

8/10 for user friendly, features, intuitiveness, etc. Also an impressive amount of features and templates to customize for business owners. Some lagging and occasional glitches or limitations but overall love this app.

Kink & Link Collection
United States
About 4 years using the app
May 6, 2024

App isn't great, I've tried everything to change the email customers can see when recieving emails for marketing but it still says @nyshopifystore even though I've editing forwarding emails to info@thebrandlayo. Can't seem to change this, it makes the emails I send to subscribers seem like spam and not professional at all.

TheBrandLayo
United Kingdom
10 months using the app
April 27, 2024

I haven't been using it very long, but it seems to work like it should. I'm very familiar with how email marketing systems work, and so far it's doing exactly what I want it to do!

Patchwork Puppies
United States
3 months using the app
March 25, 2024

Would love to be able to insert pdfs designed in Canva with hyperlinks. Would also love to have the feature to resend the email only to those who haven't opened in instead of again to everyone.

Wear Your Curls
United States
Over 3 years using the app
Shopify replied March 28, 2024

Thanks for sharing these feature requests! Both have been passed on to our developers for consideration in future updates. -Sophia, Shopify Support

March 25, 2024

This app makes it so easy to customize high quality, eye catching emails. Love the AI generator for inspiration! Makes selling online so convenient.

moongladenaturals
United States
Over 2 years using the app
April 30, 2024

I love the functionalities and how easy to use the app is. The email formats and content, templates are great and eye-catching. We get great feedback from our customers as well on our email marketing communications.

House of Zen
Zambia
9 months using the app
October 12, 2024

wery god

Blend & Stitch
Croatia
10 days using the app
April 21, 2024

The email app is good however it needs improving.

You should be able to send customers emails even if they have bounced before.

Need more flashy fonts and some gifs.

Rainbow Card
United Kingdom
Almost 3 years using the app
August 3, 2024

good.

TogOn
India
12 months using the app