Reviews (2,234)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting business growth through enhanced engagement and conversions. They appreciate its cost-effectiveness, scalability, and seamless integration with Shopify stores. Features like customizable templates, dynamic fields, built-in analytics, and email automation are standout benefits. The user-friendly interface and reliable performance make it a preferred choice, with effective support aiding in optimization.

May 28, 2024

Love the app. I wish I could upload .gif images that animate, but under the free plan I understand the limitation. Thanks!

Feral Lyfe
United States
Almost 4 years using the app
June 29, 2024

seems like a good app but it does not send your first 1,000 emails for free, you still have to pay a base price. I find this description very misleading and disappointing.

BioLuxe
Canada
5 months using the app
Shopify replied July 2, 2024

Thank you for your review and feedback. If your store is on the Basic, Shopify, Advanced Shopify, or Shopify Plus plan, then you can send 10,000 emails for free every calendar month with Shopify Email. If you have noticed issues with your billing please email us so we can investigate further https://bit.ly/2AWw5VA. - Clare, Shopify Email

May 9, 2024

good but it should be atleast 50,000 emails per moth free of cost.

Tinnie Tots
Pakistan
Almost 2 years using the app
May 3, 2024

For a free app, this is simply wonderful. Has all the basic functions that I actually use, finding your way around initially takes only an hour or two.

tresnormale
Canada
6 months using the app
May 9, 2024

Its Great , Have been very helpful with its Ready made Templates

Pearl Of Faith Clothing Store Limited
United Kingdom
About 3 years using the app
October 18, 2024

Ok

Axvora
United Kingdom
20 days using the app
August 18, 2024

LOVE IT=)

AZA FASHION
El Salvador
3 months using the app
April 12, 2024

The shopify email app is easy to use. I love the simplicity of it and it helps me stay in communication with my customers. Everyone always compliments me on how professional my emails are.

However, I wish there were an option for adding videos.

Love Life Naturals
United States
About 3 years using the app
May 27, 2024

Text editing seems brutally slow as the text appears to lock up. But aside from that, it's great!

Greytown Distilling Company
New Zealand
Over 1 year using the app
May 22, 2024

Needed some more options to edit pictures and more templates to use, but overall is a good tool and helps a lot my business.

FITZ AUSTRALIA
Australia
About 2 years using the app